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DP World

Manager - Warehouse Operations - Contract Logistics

DP World
Goa, India
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Job Description

Job Description

Warehouse Operations

  • Manage daily warehouse operations including inbound, outbound, storage, picking, packing, and dispatch.
  • Ensure smooth execution of customer-specific contract logistics requirements.
  • Monitor warehouse KPIs such as productivity, order accuracy, inventory accuracy, turnaround time, and on-time dispatch.
  • Optimize warehouse space utilization and material flow processes.

Inventory Management

  • Ensure accurate inventory control through cycle counts and stock audits.
  • Investigate inventory discrepancies and implement corrective actions.
  • Maintain inventory accuracy in WMS/ERP systems.

Team Management

  • Lead, train, and supervise warehouse staff, supervisors, and shift teams.
  • Plan manpower allocation and shift scheduling based on operational volumes.
  • Drive employee engagement, discipline, and productivity improvements.

Customer & SLA Management

  • Ensure adherence to customer SLAs and operational commitments.
  • Coordinate with customers for issue resolution, reporting, and operational reviews.
  • Maintain high service quality and customer satisfaction.

Process Improvement

  • Identify opportunities for cost reduction and operational efficiency.
  • Implement Lean, Kaizen, 5S, or continuous improvement initiatives.
  • Drive automation and digital adoption where applicable.

Compliance & Safety

  • Ensure compliance with EHS, statutory, and company policies.
  • Maintain warehouse safety standards and conduct regular audits.
  • Ensure proper documentation and adherence to SOPs.

Coordination & Reporting

  • Coordinate with transportation, procurement, and customer service teams.
  • Prepare MIS reports on warehouse performance and productivity metrics.
  • Support budgeting and cost control initiatives.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Warehouse Operations
Employment Type:
Full time

About Company

DP World

Job ID: 150037897

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Last Updated: 26-06-2026 05:24:55 PM
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