Location Name: Indore
Job Purpose
This position is open with Bajaj Finance ltd.
Duties And Responsibilities
- Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses.
- Recruit, retain, manage & build a productive team of Off Roll employees
- Maintain delinquency on the portfolio, in line with the Product Segment.
- Take Care of customer Escalations and Complaint
- Monitor & measure key conversion, productivity & data penetration metrics
- Learning and Understanding of CRM & lending system - Salesforce.com & Finnone is must.
- Effectively engage with Credit, Operations & Risk teams.
- Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection.
- Tracking cases at every stage to have better control.
Required Qualifications And Experience
- Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage
- Ensure to update status within 24 hrs of lead received.
- Ability to Recruit FOS through different channels.
- Maintain a pickup percentage as per the metric.
- Maintain FOS productivity as the metric.
- Excellent Team Handling and problem resolving ability.
- Good hands on experience and knowhow for working on Data Management and MS Office.
- A good team leader to handle the team and achieve the set target.
- Exceptionally high motivational levels and needs to be a self-starter.
