Job Description
Role Overview
This role manages endu2011tou2011end warehouse and 3PL operations, ensuring product availability, strong service levels, compliance, and costu2011efficient supply chain performance.
Key Responsibilities
Warehouse & 3PL Management
- Oversee operations at company warehouses and 3PL sites, ensuring full SOP & regulation compliance (Finance, QA, RA, EHS).
- Conduct periodic site visits, monitor KPIs, and drive improvements in dispatch TAT and operational efficiency.
- Lead efficiency and cost optimization from time to time.
Audit & Compliance
- Represent warehouse operations during internal/external audits, ensuring zero critical/ major findings.
- Manage documentation, CAPA closures, regulatory reporting, and statutory submissions.
Inventory & Order Management
- Maintain inventory health (DOH targets), drive monthly/quarterly stock counts, and execute stock corrections.
- Support new product launches through SAP setup, import coordination, and timely distribution.
- Achieve 95% OTIF and support sales teams with order, consignment, and claimu2011related needs.
Vendor & Freight Management
- Lead vendor onboarding, SLA renewals, and contract execution with Legal and QA.
- Optimize freight cost and maintain defined freightu2011tou2011sales benchmarks.
- Engage with carriers, packaging suppliers, and warehouse partners for smooth operations.
Reporting & Training
- Automate and publish key reports (Open Orders, VIPER, FOC, Expiry, Inventory).
- Deliver periodic training and ensure timely completion of all internal learning requirements.
Qualifications
- Bachelor's degree in Supply Chain/ Logistics (MBA preferred)
- 8-10+ years of warehouse, logistics, or supply chain operations experience
- Experience in regulated industries (pharma/medical devices/FMCG) preferred