Have 5-6 years of experience in Travel Insurance operations and claims management with at least 2-3 years experience in lead/ equivalent role.
Expert knowledge of Travel Insurance product features, process, regulatory and compliance requirements and implementation and management of comprehensive Travel insurance operations & claims management process.
Aware of International Travel Insurance Medical Claims, terms & systems
Understand the International Travel Insurance TPA ecosystem and have experience of managing TPA model
Have startup experience or setting up a team from scratch (Preferred but not mandatory)
Can make informed decisions, swiftly and are adept at creative problem solving; have good judgment and analytical skills
Have excellent verbal and written communication skills and strong negotiation skills.
Thrive in environments that celebrate co-creation and collaboration.
Have high resilience - can manage yourself, your teams and your peers when faced with ambiguity or failure
