About TeamLease Edtech (https://www.teamleaseedtech.com) TeamLease EdTech ( formerly known as Schoolguru Eduserve) is Indias leading learning solutions company providing comprehensive services across Universities and Corporates. We have an exclusive partnership with 40 of Indias largest Universities across 16 Indian states, we train 3.5 Lakh students on our platform through 9 Indian languages, work with 500 corporates in their upskilling/skilling initiatives and manage over 200 degree, diploma, certificate programs.
Job Description – Manager (Technology)Position
Location - Borivali east (Mumbai)
Working days - 5 days
Budget - 20lpa ( Fixed + Variable)
Experience Required
- 5–8 years of overall experience in software development and technology solutions.
- Minimum 1–2 years of experience leading a technology team and managing cross-functional stakeholders.
Role Summary
We are seeking a highly skilled Manager – Technology with a strong software engineering background and hands-on experience in developing, integrating, and managing Marketing Technology (MarTech) and Customer Relationship Management (CRM) platforms. The ideal candidate should possess a combination of technical expertise, people management skills, and project execution capabilities to lead technology initiatives aligned with business objectives.
The role requires an individual who can effectively manage a small engineering team while working closely with business, product, and external technology partners to deliver scalable, secure, and high-performing solutions.
Key Responsibilities
- Lead, mentor, and manage a team of software engineers, ensuring high-quality deliverables and adherence to engineering best practices.
- Design, develop, customize, and maintain Marketing Automation and CRM platforms to support business processes and customer engagement initiatives.
- Develop and manage integrations between CRM/MarTech platforms and internal/external enterprise applications using APIs, web services, and middleware solutions.
- Collaborate with Product, Marketing, Sales, Operations, and external vendors to gather business requirements and translate them into scalable technical solutions.
- Drive end-to-end project delivery, including solution design, development, testing, deployment, and post-production support.
- Utilize Jira for sprint planning, backlog management, resource allocation, defect tracking, and Agile project execution.
- Evaluate and implement AI-assisted development practices and modern engineering tools to improve development productivity, code quality, automation, and operational efficiency.
- Conduct technical reviews, troubleshoot production issues, and provide architectural guidance to the team.
- Monitor system performance, identify optimization opportunities, and drive continuous improvement initiatives.
Technical Skills Mandatory
- Strong hands-on experience with one or more of the following Marketing Technology and CRM platforms:
- Claud
- LeadSquared
- HubSpot
- WebEngage
- Zoho CRM
- Salesforce
- Experience in application development, platform customization, workflow automation, and API integrations.
- Strong understanding of REST APIs, web services, authentication mechanisms, and third-party integrations.
- Experience working in Agile/Scrum environments with proficiency in Jira.
- Hands-on exposure to AI-powered development tools (e.g., GitHub Copilot, ChatGPT, Cursor, or equivalent) and AI-assisted software development practices.
- Strong knowledge of software engineering principles, system design, debugging, and performance optimization.
Leadership & Stakeholder Management
- Proven experience leading a small engineering or technology team.
- Minimum 1 year of experience collaborating with multiple internal and external stakeholders, including business teams, product managers, vendors, and implementation partners.
- Ability to prioritize competing business requirements and manage multiple technology initiatives simultaneously.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
- Experience with cloud-based SaaS platforms and enterprise application ecosystems.
- Exposure to DevOps practices, CI/CD pipelines, and version control systems is an added advantage.
- Strong analytical, problem-solving, and decision-making skills.
Key Competencies
- Technical Leadership
- Software Development & Solution Architecture
- Marketing Technology (MarTech) & CRM Platforms
- Agile Project Delivery
- Stakeholder Management
- AI-Driven Engineering Practices
- Team Leadership & Mentoring
- Excellent Written and Verbal Communication Skills
