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Swiggy

Manager - Supply ops & Planning

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Job Description

About Swiggy

Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India's leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

About The Role

We are looking for a highly analytical and execution-focused Discounting & Supply Strategy Manager to drive growth for our Dineout business. This role will be responsible for sourcing, structuring, and managing restaurant discounts across cities, optimizing platform-funded vs partner-funded constructs, and owning end-to-end campaign supply.You will work closely with city teams, partner restaurants, and product teams to ensure competitive, scalable, and high-impact discount strategies that drive user acquisition, engagement, and retention.

Key Responsibilities

  • Discount Supply Strategy & Sourcing

Own the sourcing of discount constructs across restaurants and cities

Design and implement scalable discounting strategies aligned with business goals

Identify gaps in supply and drive targeted acquisition of high-quality offers

Collaborate with city/category teams to ensure strong coverage across key cuisines and demand clusters

  • Discount Configuration & Management

Oversee end-to-end discount configuration on the platform

Ensure accuracy, consistency, and timely updates of offers across all partner restaurants

Monitor performance of live discounts and optimize for conversion, revenue, and margins

  • PnL management

Define and manage the sharing structure between platform-funded and restaurant-funded discounts

Optimize investment allocation to maximize ROI and unit economics

Work with city and finance teams to track spend, leakage, and effectiveness

  • Campaign Supply Ownership

Lead sourcing and execution of offers for key campaigns (seasonal, city-level, national)

Ensure timely readiness of supply for all marketing initiatives

Collaborate with marketing teams to align on campaign objectives and expected outcomes

  • Performance Tracking & Insights

Analyze discount performance across cities, cohorts, and restaurant segments

Generate actionable insights to improve discount efficiency and effectiveness

Build dashboards and reporting frameworks for continuous monitoring

  • Stakeholder Management & Operations

Work closely with sales, account management, marketing, finance, and product teams

Drive operational excellence in discount execution and governance

Manage and mentor junior team members where applicable

Qualifications

3–6 years of experience in business strategy, category management, consulting, or growth roles

Strong Analytical Skills With Proficiency In Excel/SQL (preferred)

Experience in marketplace businesses, food-tech, e-commerce, or hyperlocal platforms is a plus

Ability to manage multiple stakeholders and drive cross-functional alignment

Strong problem-solving mindset with attention to detail

What We're Looking For

Data-driven decision maker with strong business acumen

Ability to balance growth and profitability

High ownership and bias for action

Strong communication and execution skills

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law'

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About Company

Job ID: 147325375