Manager - Supplier Quality Assurance

Purpose

GreyOrange is seeking a Manager - Supplier Quality Assurance with 10 to 12 years of experience in Supplier Quality and Product Assurance within robotics, automation, or industrial machinery. The role requires strong engineering expertise, hands-on problem-solving skills, and the ability to drive product stability, defect reduction, and supplier development across global operations.

Key Responsibilities

Supplier & Product Quality Ownership

• Own end-to-end quality for assigned robotic products and suppliers.
• Drive supplier quality performance, audits, and development actions.
• Lead CAPA for field, supplier, and internal quality issues to closure.
• Ensure sustained product stability through data-driven quality controls.
  
  

FAT, Validation & Release Readiness

• Plan and execute FAT (Factory Acceptance Testing) at supplier factories.
• Participate in regression and validation testing prior to product release and FAT.
• Ensure release readiness by preventing defect leakage to customer sites.
  
  

Customer & Field Quality

• Act as the single quality point of contact for technical issues from customer sites.
• Lead root cause analysis and permanent corrective actions with Engineering and suppliers.
• Drive continuous reduction of defect leakage and repeat failures in the field.
  
  

Engineering Collaboration

• Partner with Engineering teams during design reviews, ECNs, and change releases.
• Provide quality and manufacturability inputs to improve robustness and serviceability.
  
  

Plant Operations Support

• Support plant operations, including robot refurbishment, rework, and quality gates.
• Ensure refurbished products meet defined quality and reliability standards.
  
  

Qualifications & Experience

• Bachelors degree in Engineering (Mechanical / Electrical / Electronics) from a reputed institute.
• 1012 years of experience in Quality Assurance with strong focus on Supplier Quality.
• Prior exposure to robotics, automation, or industrial machinery is preferred.
  
  

Required Skills & Tools

• Strong engineering fundamentals in electromechanical systems, robots, or machinery.
• Proven expertise in root cause analysis, CAPA, FAT, and validation testing.
• Working knowledge of Microsoft Office and JIRA (or equivalent tools).
  
  

Travel & Work Expectations

• Willing to travel internationally to customer sites (US, Europe) and supplier locations (China).
• Comfortable working with global teams across time zones while based in India.
  
  

Personal Attributes

• High ownership mindset with bias for action and closure.
• Strong problem solver who can operate independently in ambiguous situations.
• Continuous learner with the hunger to grow and add value.
• Collaborative team player with the ability to influence without authority.