Manager Strategic Accounts

Key Responsibilities

1. Revenue Growth

• Acquire new strategic school groups and institutional partnerships.

• Develop annual account growth plans for every assigned group.

• Drive new business from existing accounts through cross-selling and upselling Ei's portfolio.

• Identify expansion opportunities across all schools within a group.

2. Strategic Account Management

• Build trusted relationships with Chairpersons, Trustees, CEOs, Directors, Academic Heads, and Principals.

• Become the single strategic partner for assigned school groups.

• Conduct quarterly business reviews with leadership teams.

• Develop multi-year partnership roadmaps.

• Ensure seamless implementation across all products.

• Monitor customer health and proactively address risks.

4. Collections & Commercial Ownership

• Own commercial closure from proposal to payment.

• Ensure timely collections and contract renewals.

• Improve revenue realization and cash flow.

5. Market Creation

• Build Ei's visibility within school groups, associations, and educational networks.

• Create demand through workshops, leadership forums, webinars, and thought leadership.

• Develop advocates and champions within school ecosystems.

• Generate referrals and expand influence across group schools.

6. AI & Research-Led Selling

• Leverage AI tools to improve prospecting, account planning, proposal creation, and customer engagement.

• Use educational research and learning outcome data to build consultative sales conversations.

• Stay updated on AI trends, school transformation, competency-based education, and assessment practices.

• Bring data-driven insights that help customers improve learning outcomes.

8. Voice of Customer

• Gather customer feedback.

• Influence product roadmap.

• Identify emerging market needs.

• Recommend new solutions for strategic customers.

Preferred Skills

• Strategic Account Management

• Enterprise/B2B Sales

• Relationship Management

• Consultative Selling

• Business Planning

• Data Analysis

• Presentation Skills

• AI-enabled Productivity

• CRM Management

• Market Research

• Educational Consulting

Requirements

Qualification & Experience

• Graduate/Post Graduate/MBA

• 8–12 years of experience in Enterprise Sales, Key Account Management, Consulting, or Business Development

• Experience in Education, EdTech, or B2B solutions is preferred

• Proven track record of managing large strategic accounts and delivering revenue growth

The Ideal Candidate

We are looking for someone who:

• Thinks like a business owner, not just a salesperson.

• Builds partnerships, not transactions.

• Uses research and data to influence customer decisions.

• Embraces AI to work smarter and faster.

• Balances commercial success with educational impact.

• Thrives in ambiguity and takes complete ownership of outcomes.