Manager/Sr Manager – Sales-CRM-IQ/0218

• 8+ years of experience in ERP/CRM sales, including software

licences, subscriptions, and implementation/services.

• Strong experience selling Microsoft Dynamics 365 CRM, Sales,

Customer Service, Power Platform, with exposure to D365

Business Central, F&O and other D365 products.

• Proven experience in end-to-end sales, including lead

generation, pipeline management, solution selling, demos,

proposals, negotiations, and closure.

• Experience selling on-premise and subscription-based

solutions to SMEs/mid-market customers, with knowledge of

competing ERP/CRM products, features, and pricing.

• Strong understanding of the Microsoft Dynamics ecosystem,

consultative solution selling, and collaborating with Presales,

Delivery, and technical teams to develop and close

opportunities

• Strong understanding of Microsoft Dynamics 365 CRM and the

broader Microsoft business applications ecosystem.

• Excellent consultative selling, negotiation, presentation, and closing

skills.

• Strong commercial acumen with the ability to understand customer

business requirements and translate them into appropriate D365

CRM solutions.

• Excellent communication and interpersonal skills, with the confidence

to engage with CXO-level stakeholders, business leaders, IT teams,

and technical stakeholders.

• Ability to collaborate effectively with Presales, Delivery, Marketing,

Technical, and Leadership teams.

• Strong pipeline management, forecasting, reporting, and account

management skills.

• Highly organised, detail-oriented, and capable of managing multiple

opportunities simultaneously.

• Results-driven, proactive, and self-motivated with a strong focus on

achieving revenue and business development targets.

• Ability to work effectively under pressure and manage complex sales

cycles.

• Strong customer relationship management skills with a focus on longterm

account growth and customer satisfaction.

• Willingness to continuously learn and stay updated with Microsoft

Dynamics 365, Power Platform, AI/Copilot, licensing, and market

developments.

- Manage end-to-end sales processes

- Engage with CXO-level stakeholders

- Collaborate with technical teams

- Develop and close sales opportunities

- Translate customer requirements into solutions

- Achieve revenue and business development targets