Manager / Sr Manager - Corporate Services (Facilities)

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. With a team of over 2500 talented professionals, we foster a startup mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details:

Job Title: Manager / Sr Manager - Corporate Services (Facilities)

Location: Bengaluru, India

Employment Type: Contract (Contract to FTE)

Role Overview

We are looking for an experienced facilities professional with 8+ years of experience to manage workplace and facilities operations for our Bengaluru office. This role will be responsible for ensuring seamless day-to-day operations of the workplace, driving service quality, and delivering a high-standard employee experience.

The role requires a proactive professional who can manage critical stakeholders, contribute to new initiatives, and strengthen facilities processes while ensuring operational efficiency and compliance.

Responsibilities:

• Manage end-to-end facilities operations including housekeeping, cafeteria services, office maintenance, and workplace support services.
• Ensure smooth functioning of workplace services while maintaining high service standards and a positive employee experience.
• Serve as the primary point of contact for day-to-day workplace-related matters in the Bengaluru office.
• Monitor and maintain facility assets, equipment, and infrastructure to ensure operational readiness.
• Manage facility vendors and service partners to ensure service delivery as per agreed SLAs.
• Conduct periodic reviews with vendors to monitor service quality and drive continuous improvement.
• Identify opportunities for operational improvements and cost optimization.
• Engage with internal stakeholders professionally and responsively to address workplace needs.
• Build strong working relationships with business teams to ensure facility requirements are understood and fulfilled.
• Support the establishment and streamlining of facilities management processes for consistent service delivery.
• Contribute to new workplace improvement initiatives that enhance employee experience and operational efficiency.
• Support real estate planning, space utilization, and workplace optimization activities.
• Coordinate office infrastructure projects, refurbishments, and workplace improvement works with vendors and project teams.
• Ensure adherence to statutory requirements, workplace policies, and health & safety standards.
• Maintain operational documentation, reporting, and compliance records.

Skills & Experience:

• 8+ years of experience in facilities or workplace management within corporate environments.
• Proven experience managing corporate workplaces, vendors, and service operations.
• Exposure to real estate support, space utilization, and infrastructure coordination.
• Strong vendor management skills with the ability to negotiate SLAs and drive performance.
• Ability to manage critical internal stakeholders with professionalism and responsiveness.
• Experience in setting up or improving facilities management processes and operational frameworks.
• Proficiency in MS Office (Excel, PowerPoint) and facility management tools/platforms.
• Strong analytical and problem-solving skills with ability to handle dynamic workplace situations.
• Excellent communication and interpersonal skills.
• Experience in the insurance or financial services industry is a plus.

Nice to Have:

• Exposure to CAFM (Computer-Aided Facility Management) tools or similar platforms.
• Experience with workplace automation or smart building technologies.
• Knowledge of sustainability and green workplace practices.
• Prior experience in a GCC (Global Capability Centre) or shared services environment.

What We Value Most:

• A proactive ownership mindset with the ability to manage workplace operations independently.
• Strong stakeholder engagement skills and the ability to build trusted relationships across the organization.
• Willingness to adapt, learn, and bring new ideas to enhance the workplace experience.
• Commitment to service excellence, operational discipline, and continuous improvement.
• A collaborative approach that balances individual accountability with team success.

Why Chubb

At Chubb, we believe in fostering a culture that reflects integrity, inclusivity, and purpose-driven innovation.

• Global Collaboration: Work on projects that have a direct impact across Chubb's global markets and serve millions of customers.
• Inclusive Culture: Be part of an environment that values diversity, equity, and inclusion, where every voice matters and ideas are respected.
• Professional Growth: Access world-class learning, leadership programmes, and development opportunities tailored to empower your career journey.
• Work-Life Integration: Experience a supportive, flexible work environment that prioritizes employee well-being.
• Community Responsibility: Join initiatives that drive sustainable practices and support the communities we serve, reflecting Chubb's commitment to corporate responsibility.

Join Us

With you, Chubb is better. Whether you are shaping world-class workplace experiences or driving operational excellence across our global footprint, your contributions will help build a better workplace for our people. If you value integrity, collaboration, and a commitment to excellence, we want to hear from you.