Manager, Software Engineering - Food
Manager, Software Engineering - Food
Cargill India- Posted 2 months ago
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Job Description
Job Purpose and Impact
The Supervisor II is a critical part of the Digital Technology and Data team, working closely with Commercial Leaders and Engineering professionals. This role will manage a team of software engineers and align our technology with go-to-market strategies that drive meaningful business outcomes. This role is also critical to ensure that our team members build meaningful careers and are fully enable in our digital product model.
Key Accountabilities
Required:
The Supervisor II is a critical part of the Digital Technology and Data team, working closely with Commercial Leaders and Engineering professionals. This role will manage a team of software engineers and align our technology with go-to-market strategies that drive meaningful business outcomes. This role is also critical to ensure that our team members build meaningful careers and are fully enable in our digital product model.
Key Accountabilities
- SOFTWARE ENGINEERING MANAGEMENT: Coordinates, builds and configures software to meet user and business requirements while identifying improvements to complex application support processes and procedures.
- APPLICATION DEVELOPMENT & DEPLOYMENT: Leads the team to perform basic to advanced and complex programming, configuration, testing and deployment of fixes or updates for application version releases.
- USER COMMUNICATION & SUPPORT: Acts as key point of contact with users to respond to application support requests and needs and prioritizes enhancements.
- APPLICATION SUPPORT: Supervises day-to-day technical application support activities to deliver on business outcomes.
- STAKEHOLDER MANAGEMENT: Coaches the team and partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals.
- INCIDENT & REQUEST MANAGEMENT: Conducts prioritization of incoming incident tickets and user requests.
- VENDOR MANAGEMENT: Maintains positive relationships with software vendors and negotiates complex contracts.
- PERFORMANCE MONITORING: Guides the performance of configured applications and recommends adjustments to improve efficiency and effectiveness.
- APPLICATION PROCESSES & PROCEDURES: Ensures and guides the implementation of improvements for application specific support processes and procedures.
- TEAM MANAGEMENT: Manages team members to achieve the organization's goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture.
Required:
- Have a Bachelor's degree with minimum 12 years of professional experience.
- Proven experience in Managing or Engineering Global Digital Products
- Experienced engineering solutions that integrate ERP / CRM / DXP products
- Experience Leading (direct or indirect) a team of Engineers and/or Consultants
- Demonstrated experience managing complex stakeholder requirements.
- Salesforce Experience - Sales Cloud, Service Cloud, Marketing Cloud, Agentforce, Data 360, Digital Wallet, Headless CRM
- Agentic Enablement - Prompt Engineering, Consumption Forecasting, Data Foundations and Orchestration
More Info
Key Skills
DXP products
Data Foundations
Prompt Engineering
Data 360
Agentforce
Engineering solutions that integrate ERP
Headless CRM
Consumption Forecasting
Digital Wallet
About Company
Skills:
bedrock , containerization , Orchestration, S3, Aws Services, Version Control, Deep Learning, Nlp, Git, Lambda, Docker, Kubernetes, Python, GenAI, LLMs, EKS, SageMaker, vector stores, Classical ML, Athena, ML frameworks, RAG agentic architecture
Skills:
Cloud Applications, Reporting Analytics, System Integration APIs, Loyalty Management Solutions, Enterprise Application Management, CRM Platforms Salesforce, Data Management Governance, Distributor Management Systems DMS
Skills:
data vault , snowflake , S3, Azure Synapse, Python, AWS, Pyspark, Redshift, Sql, Azure Data Factory, Databricks, Azure, Workflow orchestration tools, GenAI tools, Snowflake schema, RFP due diligence, Data modeling techniques, Snowflake Cortex, Presentation, Solution accelerators, Lake Formation, ADLS, Solution architecture estimation, Glue, Databricks Genie, proposal preparation
Skills:
systems design , Integration, Requirements Gathering, Gap Analysis, Zuora Billing, Salesforce, Revenue procurement, Onsite Offshore delivery model, Data Analysis, Business Analysis, Interfaces and reports, Technical Accounting, User interface design and implementation, Use cases documentation, Blueprint development, Integration testing and support, Quote-to-Cash, ASC606, ERP billing, CRM solutions, IFRS, System design using configuration and/or customization, Conversion and migration
Skills:
Retrieval-augmented generation (RAG), GCP), Cloud platforms (AWS, RLHF (Reinforcement Learning with Human Feedback), Large Language Models (LLMs), Deep Learning, Tensorflow, Pytorch, MLops, Azure, Python, GANs, Generative AI, Vision-language models, Prompt engineering, Vector databases, Hugging Face, Attention Mechanisms, VAEs, Embedding models, Transformers, Diffusion models