Manager / Senior Manager, Programme Policy, Finance & System Management (IDD1)

The Senior Manager / Manager in the Industry Development Division 1 is responsible for the strategic implementation, monitoring, and evaluation of key programmes and policies, including the SkillsFuture Level Up Programme (SFLP) and sustainability initiatives. This role demands a strong emphasis on data capabilities, requiring close engagement with both internal and external stakeholders to ensure successful programme delivery, data integrity, and continuous process improvement.

Reporting to the Team Lead, you will play a pivotal role in enhancing the impact and effectiveness of industry development initiatives.

You will be reporting to the Team Lead and be part of a team responsible to:

Programme Policy Review and Monitoring

• Lead programme roll-out by engaging and coordinating with stakeholders to implement programmes and policies, ensuring accurate gathering and reporting of training statistics.
• Drive data extraction and interpretation efforts to support programme interventions and delivery, leveraging data to inform strategic decisions.
• Review and refine operational policies, identifying opportunities for process improvements to enhance programme efficiency.
• Conduct comprehensive evaluations of programme impact, regularly reviewing and assessing programme effectiveness to inform strategic direction.
• Spearhead CET interventions by collaborating with internal stakeholders to develop and execute sector-specific support plans.
• Effectively communicate findings and recommendations to stakeholders, facilitating the implementation of improvements and driving change initiatives.
  

Systems Coordination

• Oversee system transition activities, ensuring seamless data preparation, cleansing, and integrity for programmes, agreements, and courses in the Training Grant System.
• Lead user requirements gathering and user acceptance testing to ensure system functionality aligns with strategic objectives.
  

Administrative and Financial Oversight

• Monitor and manage programme budgets, cashflow utilization, and project outcomes to ensure financial accountability and strategic alignment.
• Oversee Customer Relationship Management (CRM) cases, ensuring timely and effective responses to enhance stakeholder satisfaction.
• Review and maintain user permissions for various systems, ensuring security and accuracy.
• Lead efforts to improve knowledge management processes within the division, fostering a culture of continuous learning and innovation.
• Develop and implement innovative solutions to streamline processes, driving efficiency and productivity across teams.

Requirements:

• Possess the required competencies to execute the job duties proficiently

• Minimum 5 years of relevant experience, preferably in programme management or industry development with a strong focus on data capabilities.

• Experience in data analysis,interpretation and strategic application.

• Proven project management skills with a track record of successful programme implementation.

• Personal attributes: Fast learner, open-minded, resourceful, meticulous, collaborative, driven, and adaptable to a fast-paced environment.

• Demonstrated experience in stakeholder engagement and collaboration at a senior level.

Successful candidates will be offered a 1-year contract with potential for a 1-year extension and consideration for permanent tenure thereafter.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.