Manager/Senior Manager - Farming And Account Growth

R360 Group empowers leading organizations with its data-driven customer engagement ecosystem to foster loyalty and enhance customer relationships. For over 18 years, R360 has partnered with globally renowned brands such as Standard Chartered Bank, American Express, and HDFC Bank to deliver tailored loyalty and reward programs. With more than 1,000 global retail partnerships, the company offers customer-centric solutions including advanced data analytics, segmentation, and targeted campaigns. Their multidisciplinary team unites technology, product engineering, and customer experience professionals to help businesses transform one-time customers into lifelong brand advocates.

We are seeking a Manager/Senior Manager - Farming and Account Growth for a full-time, on-site role based in Bengaluru. The selected candidate will drive client engagement, account management, and revenue growth by fostering strong client relationships and identifying up-sell or cross-sell opportunities. The individual will oversee client insights, strategize account-level campaigns, ensure service delivery excellence, and monitor customer satisfaction metrics to drive business outcomes. Collaboration with internal teams for seamless execution of initiatives and proactive problem-solving will also be a key aspect of the role.

• Proficiency in client onboarding, nurturing long-term relationships, and driving account satisfaction
• Exceptional skills in business development, cross-selling, and up-selling
• Strong ability in data analysis, trend spotting, and strategy development for client-specific growth
• Effective communication, collaboration, and decision-making capabilities
• Demonstrated problem-solving skills and a proactive approach to addressing client challenges
• Familiarity with loyalty or reward programs is a strong plus
• Bachelor's degree in Business, Marketing, or a related field; MBA or equivalent experience is desirable
• Experience in handling enterprise clients, particularly in banking, finance, or loyalty industries