Manager / Senior Manager 4PL Sales

About ShipDelight:-

ShipDelight is an intelligent logistics platform that helps brands make their fulfilment smarter, faster and more profitable. Through our technology-enabled logistics solutions, courier aggregation capabilities and 4PL services, we help businesses improve their post-purchase logistics experience.

Our vision is to become India's top intelligent logistics platform, making fulfilment smarter, faster and more profitable for every brand we serve.

Role Overview:-

We are looking for a revenue-driven sales professional to lead new business acquisition for ShipDelight's Forward Logistics / B2C 4PL business across India.

This is a hands-on, individual-contributor role for someone who can independently identify prospects, generate leads, engage decision-makers, negotiate commercials and convert opportunities into paying customers.

The primary expectation is simple: generate new business and deliver revenue.

You will be responsible for developing a strong sales pipeline, acquiring new D2C brands and enterprise customers, and achieving assigned revenue and gross-margin targets.

Key Responsibilities:-

• Drive new customer acquisition for ShipDelight's Forward Logistics / B2C 4PL services across India.
• Identify and approach D2C brands, e-commerce businesses and enterprise customers with significant shipping requirements.
• Independently generate leads through prospecting, networking, referrals, industry connections and other relevant channels.
• Engage founders, business owners, e-commerce heads and supply-chain decision-makers to understand their logistics requirements.
• Present ShipDelight's 4PL and courier aggregation solutions based on customer needs and business potential.
• Own the complete sales cycle, from lead generation and qualification to meetings, proposals, commercial negotiations and deal closure.
• Achieve assigned monthly, quarterly and annual new-business revenue and gross-margin targets.
• Build and maintain a qualified sales pipeline, with regular follow-ups and accurate sales forecasts.
• Coordinate with Operations, Onboarding, Finance and other internal teams to validate feasibility, finalise commercials and ensure a smooth customer handover.
• Develop long-term customer relationships and identify opportunities to expand business where appropriate.
• Track market developments, competitor offerings and customer requirements to identify new revenue opportunities.

What We Expect From You:-

• Minimum 4 years of relevant experience in logistics sales or business development.
• Demonstrated experience in acquiring new customers and closing business deals.
• Strong understanding of logistics services, preferably 4PL, courier aggregation, e-commerce logistics, D2C fulfilment or express logistics.
• Ability to independently generate leads, build a pipeline and convert prospects into customers.
• Strong commercial acumen, negotiation skills and the ability to sell based on customer value.
• A clear understanding of revenue targets, sales conversion and profitable business growth.
• Comfort engaging senior decision-makers and managing the complete sales cycle.
• A proactive, persistent and accountable approach to achieving sales targets.

How Success Will Be Measured

Your performance will be measured by:

• Achievement of assigned new-business revenue and gross-margin targets.
• New customers acquired and successfully converted into business.
• Quality and conversion of the sales pipeline.
• Ability to generate opportunities independently and close deals.
• Accuracy of sales forecasting and quality of customer handover.

Our C.O.R.E Values

At ShipDelight, we believe in:

• C – Customer Centricity: Understand customer needs and create reliable, valuable logistics experiences.
• O – Ownership & Outcome Focused: Own commitments, solve problems and deliver measurable business outcomes.
• R – Respect & Professionalism: Work transparently, communicate clearly and collaborate effectively.
• E – Embracing Technology & Innovation: Use technology, data and smarter solutions to address logistics challenges.

We are looking for someone who reflects these values while building sustainable, profitable business.

If you have a proven track record in logistics sales, enjoy winning new customers and are motivated by revenue ownership, we would like to hear from you.