Manager/Senior Associate, Organizational Culture

Role Purpose

Drive Lazada's internal culture and employee experience through internal communications and signature engagement initiatives that embody our values, strengthen connection, and make Lazada a great place to work.

Key Responsibilities

1. Internal Communications

• Develop and implement an integrated internal communications strategy across digital and traditional channels to align employees with business priorities and reinforce Lazada's employer brand.
• Own end-to-end management of corporate communication platforms-including content creation, editorial coordination, and timely publication-ensuring consistency between internal and external messaging.
• Establish robust two-way feedback mechanisms (e.g., town halls, focus groups, informal listening) to capture employee sentiment and inform organizational decisions.

2. Employee Experience & Engagement Programs

• Design and deliver innovative employee engagement programs for Lazada Regional and Singapore-based teams, centered on meaningful work, a positive workplace culture, and recognition.
• Lead the planning and execution of high-impact company-wide events that create memorable Lazada signature experiences and foster community.
• Champion Lazada's culture as an active member of the People team-modeling, promoting, and embedding our values in everyday practices.

Candidate Profile

• Bachelor's degree or higher.
• Minimum 5 years of experience in internal communications, employee engagement, or organizational culture within a fast-paced, multinational environment.
• Proven track record in designing and executing large-scale internal campaigns and employee events.
• Strong portfolio demonstrating multimedia production skills, including content creation (e.g., video, graphics, and photography)

Key Competencies

• Exceptional storytelling ability with a flair for creating engaging, human-centered content.
• Structured thinker with hands-on execution—equally comfortable leading projects and rolling up sleeves.
• Proficient in AI-powered tools for video editing, graphic design, and other creative workflows.
• Highly collaborative, adaptable, and energized by ambiguity in a dynamic tech environment.