- The Manager / Senior Account Manager position is a quota-carrying position. As a key team member, you will lead our expansion efforts in a named set of existing Fortune 500 Accounts in North America.
- This will include cold prospecting to new buyers and new groups in existing accounts, creating opportunities within existing accounts, and driving these opportunities to closure
- Your experience identifying business problems and working cross-functionally to provide solutions, as well as building relationships with important decision-makers within the current accounts will be crucial to your success
- You will have experience participating in Value Engineering and Centers of Excellence exercises in large Fortune 500 accounts
- The success of this role means working closely with our customers and generating new opportunities in our existing Fortune 500 accounts in North America.
Responsibilities:
- Prospect within named existing accounts to generate pipeline, create opportunities, and close deals
- Consistently deliver license and recurring service revenue targets in your assigned portfolio
- Build a trusted advisor relationship with your customers, including building relationships with the key contacts and customer executive team
- Drive high engagement and demonstrate value realization & ROI of Whatfix through Executive Business Reviews and other channels
- Collaborate effectively with sales engineering, business development, marketing, and product teams to build a pipeline
- Proactively identify and resolve account success blockers that may arise
Qualifications:
- 6+ years of SaaS Enterprise Sales and /or Account Management experience with large Fortune 500 enterprise accounts with a proven ability to hunt for new opportunities
- Experience selling to buyers from CRM, HR, Learning, and Development, Procurement, and/or IT for Software Applications managing complex sales cycles, and opening doors
- Value-based solution selling ability and understanding of ROI and cost/benefit analysis
- Consistent track record of over-achievement, exceeding quota, and high performance
- Strong executive presence and ability to develop executive-level (CxO) relationships and lead strategic initiatives with customer
- Excellent communication, negotiations, and strategic thinking skills
- Able to work independently and remotely from other members of your team
- Ability to travel internationally as needed. Expect up to 25 to 30% of International Travel
You would be an excellent fit for our team if:
- You are a self-motivated, high-performer who can work with minimal oversight to get the job done
- you're comfortable selling at a start-up company that is emerging in the market and you are excited about putting your mark on something early
- You love being a part of a small, dynamic, and agile organization that encourages you to learn and grow
- You are passionate about using your experience and expertise to inspire the team
What you get to do:
- As a trusted advisor, you will consult potential customers to understand their business objectives and Whatfixs value proposition
- Provide consistent product value to all of your customers
- Manage customer relationships across their entire lifecycle
- Identify client needs & position Whatfix that sets the relationship and project for success
- Identify opportunities to expand into an additional functional organization or business units
