Manager Security & Networks

• Network Performance Monitoring, Quality of Service monitoring, KPI Analysis, Capacity Designing, and Optimization.
• Customer interaction to make them understand the value proposition of Managed security services benefits and process of governance
• Track Service and System Performance
• Reporting and Service Summaries
• Design and Engineering activities-based support during complex MACD and projects
• Handle team to ensure service uptime, service assurance, Service Layer Agreement Adherence, and Root Cause analysis

Must have Primary Skills

• Cisco Routers and Switches, Cisco WLAN, HP Aruba Prisma SD-WAN
• Must have client-facing experience
• Extensive experience in availability, capacity performance analysis, and reporting.
• Excellent communication skills, exp. In client-facing roles.