Job Summary
We are seeking a seasoned Salesforce Solution Architect at the Manager level to lead the design and delivery of scalable, high-impact Salesforce solutions across multiple clouds. This role is pivotal in translating complex business requirements into robust technical architectures, driving innovation, and mentoring cross-functional teams.
Key Responsibilities
- Solution Design & Architecture
- Lead end-to-end architecture across Sales Cloud, Service Cloud, and Experience Cloud.
- Design and implement solutions.
- Translate business needs into clear, actionable user stories, acceptance criteria, and detailed functional requirements.
- Lead Apex and Lightning Web Components (LWC) development, ensuring quality and performance.
- Enforce DevOps best practices including CI/CD, automated testing, and version control (e.g., Git).
- Guide configuration using declarative tools (Eg: Flows.).
- Project Leadership
- Manage delivery across multiple workstreams, including Business Analysts, Developers, and Consultants.
- Conduct technical design sessions, estimate user stories, and oversee solution documentation.
- Ensure adherence to Salesforce best practices and platform limits.
- Stakeholder Engagement
- Collaborate with business stakeholders, various internal teams, onshore teams, and technical teams to align architecture with business strategy.
- Provide thought leadership on Salesforce capabilities and roadmap.
- Governance & Quality
- Conduct code reviews, compliance assessments, and performance audits.
- Maintain architectural standards and ensure data security and integrity.
- Mentorship & Practice Development
- Coach junior architects and consultants.
- Contribute to internal accelerators, reusable assets, and IP development.
Required Qualifications
- 1114 years of experience in the Salesforce ecosystem, with at least 5 years in an architect role.
- Proven experience across multi cloud like Sales Cloud, Service Cloud, Experience Cloud.
- Additionally, Good to have experience in: Data Migration, Agentforce, CPQ, RCA, Data Cloud, MuleSoft.
- Strong understanding of Apex, Visualforce, Lightning Web Components, and Salesforce integration patterns.
- Required Certifications: Salesforce Administrator, Platform Developer I, Platform Developer II, Certified JavaScript Developer
- Salesforce certifications preferred: Application Architect, System Architect, CPQ Specialist, MuleSoft Architect.
- Excellent communication and stakeholder management skills.
Preferred Experience
- Industry exposure in High-tech, TMT, SaaS, Manufacturing, or Professional Services.
- Experience with Lead-to-Cash lifecycle and Quote-to-Cash implementations.
Shift Timing: 2 PM to 11 PM IST
