Manager, Salesforce Solution Architect

Job Summary

We are seeking a seasoned Salesforce Solution Architect at the Manager level to lead the design and delivery of scalable, high-impact Salesforce solutions across multiple clouds. This role is pivotal in translating complex business requirements into robust technical architectures, driving innovation, and mentoring cross-functional teams.

Key Responsibilities

• Solution Design & Architecture
• Lead end-to-end architecture across Sales Cloud, Service Cloud, and Experience Cloud.
• Design and implement solutions.
• Translate business needs into clear, actionable user stories, acceptance criteria, and detailed functional requirements.
• Lead Apex and Lightning Web Components (LWC) development, ensuring quality and performance.
• Enforce DevOps best practices including CI/CD, automated testing, and version control (e.g., Git).
• Guide configuration using declarative tools (Eg: Flows.).

• Project Leadership
• Manage delivery across multiple workstreams, including Business Analysts, Developers, and Consultants.
• Conduct technical design sessions, estimate user stories, and oversee solution documentation.
• Ensure adherence to Salesforce best practices and platform limits.
• Stakeholder Engagement
• Collaborate with business stakeholders, various internal teams, onshore teams, and technical teams to align architecture with business strategy.
• Provide thought leadership on Salesforce capabilities and roadmap.
• Governance & Quality
• Conduct code reviews, compliance assessments, and performance audits.
• Maintain architectural standards and ensure data security and integrity.
• Mentorship & Practice Development
• Coach junior architects and consultants.
• Contribute to internal accelerators, reusable assets, and IP development.

Required Qualifications

• 11–14 years of experience in the Salesforce ecosystem, with at least 5 years in an architect role.
• Proven experience across multi cloud like Sales Cloud, Service Cloud, Experience Cloud.
• Additionally, Good to have experience in: Data Migration, Agentforce, CPQ, RCA, Data Cloud, MuleSoft.
• Strong understanding of Apex, Visualforce, Lightning Web Components, and Salesforce integration patterns.
• Required Certifications: Salesforce Administrator, Platform Developer I, Platform Developer II, Certified JavaScript Developer
• Salesforce certifications preferred: Application Architect, System Architect, CPQ Specialist, MuleSoft Architect.
• Excellent communication and stakeholder management skills.

Preferred Experience

• Industry exposure in High-tech, TMT, SaaS, Manufacturing, or Professional Services.
• Experience with Lead-to-Cash lifecycle and Quote-to-Cash implementations.

Shift Timing: 2 PM to 11 PM IST