Manager - Sales Training

Aditya Birla Group

Fresher

India

Posted 6 hours ago

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Job Description

Job Purpose

Job Purpose Description

Job Context & Major Challenges

The Training manager is the custodian of capability building and performance of the 1000+ workforce spread across the country.

. To build training architecture (Operations managers as Trainers, Building training content and build training processes and dashboards) to deliver on the capability building agenda.

. To be adept at training delivery, content development and training management. This role requires a unique blend of expertise in Retail Operations and learning & development.

. To work with Operations, Buying & Merchandising, Product, Visual merchandising, Marketing functions to conceptualize, create and drive relevant performance enhancing initiatives beyond the basic capability building.

. To identify, evaluate and work with competent vendors to support in executing the learning agenda for the brand/channel

. superior influencing skills to be able to drive Operations teams and other function as none of them would have a reporting relationship though they are driven by similar business objectives

Key Result Areas

	KRA (Accountabilities) (Max 1325 Characters)	Supporting Actions (Max 1325 Characters)
KRA1	Product Training	. Basic Product Training for CCA though regular content creation and daily in store learning material . Advanced product training for Store Managers on Project drive category . Seasonal Product Training Manuals delivery . Identifying the need and delivering in-store product training . Identify and groom SM and MRM as trainers for delivering product training . Plan around assessment structure . Enabling MRM/VMI to test and improve product knowledge . Co-ordinate with third parties for any specific training requirement - like Brand specific category (Product Team) . Developing content or fine tuning the existing one according to business need
KRA2	Execution of Standard Retail Processes - Capability Building and Succession Planning For Store Manager ,MRM Development	. Developing and maintaining systems to ensure smooth store operations through store checklist . Building VM capabilities in store team through MRM/VMI driving VM champ program . Maintenance and usage of MST platform for store communications . Building and handholding Store Manager as Coaches . Conducting development centre for SM and MRM development through classroom training, on the job project and handholding . Identify top talent pool of Store Manager and ensure their grooming through dedicated training, projects or stints
KRA3	Store Project intervention for Category improvement	. Pilot the program with a set of stores . Spend time at the store handholding the participants . Make the required adjustments in content and suggest changes if any regd. Ways of working . Help participants achieved desired outcomes . Establish evidence for effectiveness of the intervention