Job Title: Manager – Sales Operations (Hotel Sales | BPO Industry)
Location: Gurgaon
Industry: BPO / Travel & Hospitality
Job Summary:
We are seeking a dynamic and results-driven Manager – Sales to lead hotel sales initiatives within our BPO operations. The ideal candidate will be responsible for driving corporate client engagement, managing B2B sales, and ensuring seamless delivery of travel-related services, with a strong focus on hotel bookings and partnerships.
Key Responsibilities:
- Lead corporate client engagement and develop strategic sales plans for hotel bookings and related travel services.
- Drive B2B sales by acquiring, managing, and growing corporate accounts within the hotel segment.
- Build and nurture long-term relationships with key business clients to maximize revenue and retention.
- Collaborate with internal teams (operations, customer support, finance, etc.) to ensure smooth and efficient service delivery.
- Identify new business opportunities through market research, trend analysis, and competitor benchmarking.
- Develop and implement sales strategies to enhance service offerings and improve market positioning.
- Monitor sales performance metrics and optimize processes to achieve business targets.
Key Requirements:
- Bachelor's degree in Business Administration, Hospitality, or a related field (MBA preferred).
- 6+ years of experience in sales operations, preferably in hotel sales, travel, or BPO industry.
- Proven track record in B2B sales and corporate account management.
- Strong understanding of hotel booking systems and travel industry dynamics.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to analyze market data and translate insights into actionable strategies.
- Strong leadership and team management capabilities.
What We Offer:
- Competitive salary and performance-based incentives
- Opportunity to work with leading corporate clients
- Career growth in a fast-paced BPO and travel environment
- Collaborative and dynamic work culture
