Manager Sales Effectiveness

Job Title: Manager- Sales Effectiveness

Line of Business : Classic Vacation

Location: Gurugram

About TBO

TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.

The TBO journey began in 2006 with a simple goal – to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific.

Today, TBO's product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.

TBO's approach has always been technology-first, and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO's travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.

Why TBO:

• You will influence & contribute to Building World Largest Technology Led Travel Distribution Network for a $ 9 Trillion global travel business market.
• We are the emerging leaders in technology led end-to-end travel management, in the B2B space.
• Physical Presence in 47 countries with business in 110 countries.
• We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer.
• An open & informal start-up environment which cares.

What TBO offers to a Life Traveler in You:

• Enhance Your Leadership Acumen. Join the journey to create global scale and World Best.
• Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination.
• Post pandemic: travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey.
• As a fastest growing B2B platform our priority is purpose-building scalable systems.
• Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.
• Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.

Key Responsibilities:

Sales Team Training:

• Develop and deliver comprehensive training programs to enhance the skills and performance of the sales team.
• Regularly assess training needs and tailor programs to address skill gaps and industry trends.
• Monitor and evaluate training effectiveness, incorporating feedback for continuous improvement.

Onboarding New Sales Personnel:

• Design and implement seamless onboarding processes for new sales team members.
• Ensure new hires are equipped with the necessary tools, knowledge, and resources to succeed.
• Act as a mentor and support system during the initial phases of their role.

CRM Adoption and Management:

• Promote and drive the adoption of CRM tools across the sales team to streamline operations.
• Provide training and support on CRM usage, ensuring accurate and timely data entry.
• Collaborate with stakeholders to optimize CRM processes and address system-related queries.

Cross-Functional Collaboration:

• Act as a bridge between the sales and product teams to address technical queries and requirements.
• Ensure the sales team is well-informed about product updates, features, and enhancements.
• Advocate for sales needs and priorities in cross-functional discussions.

Communication and Reporting:

• Maintain open and effective communication within the sales team and across departments.
• Generate and share actionable insights through detailed reports on sales effectiveness metrics.
• Present data-driven recommendations to leadership to support strategic decision-making.

Ownership and Accountability:

• Take full ownership of sales effectiveness initiatives and deliver measurable outcomes.
• Proactively identify challenges and opportunities to enhance the team's performance.
• Demonstrate a commitment to excellence in all aspects of the role.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
• Proven experience in sales training, enablement, or a similar role.
• Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and other sales tools.
• Strong understanding of sales processes, methodologies, and metrics.
• Exceptional communication, presentation, and interpersonal skills.
• High level of ownership, accountability, and ability to work independently.
• Strong problem-solving skills and a proactive mindset.
• Ability to manage multiple priorities in a fast-paced environment.

Why Join Us

• Be a part of a dynamic and growth-oriented organization.
• Collaborate with passionate and driven professionals.
• Opportunity to make a tangible impact on the success of the sales team and the organization.

If you are a results-driven professional with a passion for sales effectiveness and a proven track record of driving team success, we invite you to apply and be a key contributor to our success story.