Customer (External/ Internal)-
- Work in constructive relationships within target accounts
- Update potential business opportunities to leadership team
- To meet with the customers to understand the customers organization, requirements, and business objectives
- Present solution proposal and engage in negotiations, and close the deal along with leadership team
Stakeholder-
- Day to day discussions with internal functions that support the sales process (Solution Design, operations, HR, IT, Real Estate, Legal, Finance, etc.), gather required input and coordinate actions
- Work in close cooperation with customer operations teams (ensure quality, improve performance)
- Facilitate best-practice sharing between community
Process (Strategizing/ Hunting/ Maintaining/ Team Management/ Coordination/ Solution Designing) -
- Work on assigned target accounts
- Pro-actively work on opportunities within target accounts and answer incoming RFQs with senior leadership
- Conduct internal external research to identify customers supply chain requirements and business objectives
- Work on value proposition and high-level solution parameters based on customer requirements
- Work on structured plan on how to win the opportunity (win-plan)
- Submit solution to customer demonstrating clear business value, engage in negotiations and close the deal in consultation with leadership team
- Collect customer feedback after opportunity and update to leadership team.
- Work with the opportunity team throughout the sales process
- Collect and review input from opportunity team (e.g., HR, IT, etc.), ensure quality and commercial standards are met
- Act as an interface between customer and internal functions, collect and distribute required information to all stake holders
