Manager - RM (Retail)

• Assist in designing and implementing strategies for retaining campaign donors.
• Maintain relationships with existing individual donors to ensure ongoing support.
• Conduct telecalling to encourage donor renewals and contributions.
• Support planning and execution of individual/retail donor fundraising campaigns.
• Coordinate both online and offline campaign activities and track timelines and goals.
• Collaborate with the marketing and design teams to produce promotional content.
• Maintain accurate internal records of campaign communications and donor data.
• Coordinate with internal departments for smooth execution of campaigns and events.
• Generate periodic campaign performance and donor insight reports.
• Assist in organizing donor-focused events (online/offline) and outreach activities.
• Represent the organization during events to engage and inform potential donors.
• Work with volunteers and interns to ensure efficient event execution.
• Draft and send personalized thank-you notes, newsletters, and donor updates.
• Prepare and deliver presentations to potential donors during events and meetings.
• Respond promptly to donor inquiries to ensure a positive engagement experience.
• Work closely with fundraising team members to meet collective fundraising targets.
• Provide administrative support including scheduling, preparing materials, and follow-ups for fundraising activities.
• Fund-Raising Sources to Focus On: Individual Donors (Retail Giving) Online Campaigns (e.g., Giving Tuesday, Crowdfunding Platforms) Events and Community-Based Campaigns Alumni and Cause-Based Groups

Other Extended Duties

• Perform additional tasks as assigned by the General Manager RM.
• Required Qualifications and Experience
• 2 4 years of experience in fundraising, donor management, or sales/marketing roles. Strong communication and interpersonal skills, both verbal and written. Experience with CRM tools and donor databases preferred. Self-motivated with the ability to manage multiple tasks and deadlines. Passion for social impact and commitment to the cause of childhood cancer.
• Donor Retention: Achieve donor renewal targets through effective engagement. Campaign Execution: Successfully execute multiple fundraising campaigns with measurable
• outcomes. Donor Communication: Maintain timely and effective communication with donors. Data Management: Ensure up-to-date and accurate campaign and donor records. Events: Organize and contribute to events that build awareness and support.