Location Name: Hyderabad
Job Purpose
To manage and optimize the risk and Fraud management process for payments business of Bajaj Finance Limited, covering full lifecycle from Onboarding Risk to transactions/ lifecycle risk management. The role is responsible for investigation, analysis, actioning and reporting of merchants for mitigation of risk,.
Duties And Responsibilities
- Completely own the risk and fraud management function for Payments business of Bajaj Finance Limited for Acquiring QR business
- Acquiring QR risk management through Onboarding checks, Transaction Monitoring and Portfolio monitoring
- Daily review of risk triggered cases basis transaction pattern, business data verification and calling for early identification
- Update system for action taken basis review
- Prepare daily/weekly/monthly reports on trends, thresholds and efficiency
- Maintain close coordination with business, operations, data team for review of existing processes/ data points and to use them from mitigating fraud risk by getting controls implemented
Key Decisions / Dimensions
Following Decisions Are Taken By The Role
- Decide on the quality of the merchant basis transaction pattern or business documents
- Deactivation/Reactivation of merchants basis data available
Major Challenges
nsure 100% monitoring with zero error
- Handling of special situations with quick thinking and instant action
- Constant monitoring to improve process efficiency
Required Qualifications And Experience
Any Graduate/post-graduate degree. Good understanding of Payment business
Work Experience
- 1-2 years of experience with NBFC/Banks in calling and/OR document verification
- Experience in Advanced Excel
- Must be familiar with SFDC
