Manager - Recruitment Insurance

Key Responsibilities:

• Client Relationship Management:
• Act as the primary point of contact between UpGrad and its insurance hiring partners.
• Build and maintain strong client relationships to ensure repeat business and client satisfaction.
• Recruitment Strategy & Execution:
• Design, implement, and manage end-to-end hiring strategies for life and general insurance agency models.
• Collaborate with clients to understand their manpower needs and hiring goals.
• Drive the entire recruitment life cycle: sourcing, screening, coordinating interviews, offer management, and closures.
• Team Management:
• Manage, guide, and support a team of 810 recruiters.
• Set performance targets, conduct regular reviews, and ensure high productivity and motivation.
• Pipeline Management & Delivery:
• Maintain a strong pipeline of qualified candidates to meet ongoing hiring requirements.
• Ensure timely delivery of profiles and closure of positions within defined SLAs.
• Stakeholder Coordination:
• Liaise with both internal teams and external stakeholders for seamless hiring processes.
• Provide regular updates, reports, and insights on progress, challenges, and market trends.
• Market Intelligence:
• Share market insights including competitor hiring trends, compensation benchmarking, and candidate feedback.
• Recommend continuous improvements to optimize sourcing and conversion metrics.

What We're Looking For:

• Experience: 510 years in recruitment, with a minimum of 3 years specifically in insurance/agency hiring.
• Domain Knowledge: Deep understanding of insurance agency hiring models, recruitment KPIs, and regional hiring dynamics.
• Leadership Skills: Proven ability to manage a team, handle high-pressure situations, and meet aggressive targets.
• Communication: Excellent verbal and written communication skills with strong stakeholder management capabilities.
• Tools: Proficiency in recruitment platforms (Naukri, LinkedIn, internal ATS), Excel, and dashboards.

Preferred Candidate Profile:

• Prior experience with NBFCs, Insurance Brokers, or BFSI recruitment projects is highly preferred.
• Must be goal-oriented, adaptable, and able to thrive in a dynamic startup-like environment.
• Willingness to travel for recruitment drives and client meetings if needed.