Manager-Reconciliation

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager, Reconciliation
We are seeking a detail-oriented Reconciliation Analyst. In this role, you will play a crucial part in ensuring the accuracy and integrity of our financial records by assisting in the reconciliation of accounts and resolving discrepancies. This position offers an excellent opportunity for professionals to gain valuable experience in financial analysis and contribute to the overall efficiency of our accounting processes. The candidate will support the TLM team at the Global Reconciliation Unit.
What we're looking for in the candidate is an analyst who can confidently work on the reconciliation activity with relevant experience in dealing with TLM tool.

Responsibilities
.To drive and manage the business requirements for the TLM reconciliation solution.
.Facilitating workshops by engaging stakeholders and gathering business requirements
.Analysing requirements to cover the end-to-end business processes and workflows
.Business Configuration - awareness of business rather than technical configuration of the TLM solution
.Working closely with Project Manager, Stakeholders, Country Champions and Subject Matter experts to deliver the system functionality
.Liaising with Business Configuration/Vendor and Technology teams to ensure successful implementation of business solution in terms of design and build
.Managing end user expectations and mitigating risks and issues
.Facilitating system testing including development of test strategy and test packs leading Prototype testing and UAT
.Delivering system training and providing Go Live and Post Go Live Support
.Participating in critical business decisions and covering key controls of the business function
.Establishing business rules and events - escalation, prioritization etc. both on a BAU and project basis.
.Product expert - becoming an expert in the business functionality offered by the solution(s)
.User training - training users to maximize their ability to work with the application
.Co-coordinating with technology in the design, development of interfaces and extracts.
.Understand the end-to-end impact due to the change/enhancement proposed.
.Prepare Business Requirement Document (BRD) wherever applicable and review Functional Specification (FS) for sign off
.Ensure that the Ops team understand the change and provide training if required
.Ensure preparing of test cases for User Acceptance Test (UAT) in consultation with Ops and co-ordinate with them to process the cases
.Co-ordinate between system support/project manager and Ops to ensure that all the stakeholders are aware of the change/impact (if any)
.Participate in Project Working Committee meeting and represent Ops providing testing progress, Ops impact, agreeing UAT timelines etc.,
.Support process migrations to Ops and ensure relevant documentations are completed within the timelines
.Prepare go-live test pack and participate in User Verification Testing (UVT) along with Ops teams on implementation date
.Coordinate with Ops teams on sign-off for UAT and UVT.

Qualifications we seek in you!
Minimum Qualifications
.Graduation in any discipline
.Extensive TLM system and workflow knowledge essential.
.Working knowledge of reconciliations performed for the group.
.An analytical, risk-based approach with good communication skills and team ethic required, though should be able to work autonomously when required
.Knowledge of MS suite of applications required, preferably at Advanced level
.Comfortable working in a 24/7 work Environment with Rotational shifts.
.Available to work from Chennai or Bangalore city in hybrid model.

Preferred Qualifications/ Skills
.Excellent negotiation and communication skills - Formal writing skills and verbal communication including presentation skills
.Candidate with relevant work experience.
.Self-disciplined, diligent, proactive and detail oriented
.Ability to effectively manage time and individually prioritize multiple tasks of competing priority.
.Ability to maintain high levels of confidentiality and data security standards.
.Must possess strong leadership qualities, excellent interpersonal skills and cultural awareness and sensitivityWhy join Genpact
.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.