Job Title: Manager
Job Level: Mid Level
Report to: General Manager
Department: Operations
Organization: Airpay Payment Services Pvt. Ltd (https://www.airpay.co.in/)
Location: Navi Mumbai
Job Summary
We are seeking a detail-oriented and proactive professional to manage key operational functions including reconciliations, settlements, reporting (internal and external), system enhancements, stakeholder coordination, and team development. This role is critical in ensuring financial accuracy, process efficiency, and continuous operational excellence through leadership and collaboration across teams.
Key Responsibilities
- Reconciliation Management
- Maintain accurate financial records through regular reconciliation of financial transactions.
- Identify, investigate, and resolve discrepancies in a timely manner.
- Collaborate with internal and external stakeholders to ensure accurate and consistent data.
- Settlement Operations
- Oversee end-to-end transaction settlement processes to ensure accuracy and timeliness.
- Verify transaction amounts and resolve settlement-related issues proactively.
- Coordinate with relevant teams to ensure seamless financial operations.
- Reporting & MIS
- Internal Reporting: Prepare and deliver timely and accurate internal reports to aid management decision-making and track key performance indicators.
- External Reporting: Ensure timely submission of external reports and MIS, complying with regulatory or partner requirements as applicable.
- System Enhancement & Automation
- Lead efforts to enhance existing systems and implement automation to streamline operations.
- Drive initiatives that reduce manual work, minimize errors, and improve efficiency.
- Collaborate with IT and process teams to execute system improvements.
- Stakeholder Management
- Build and maintain effective relationships with key stakeholders.
- Ensure clear and consistent communication to manage expectations and resolve issues.
- Act as a point of contact for operational queries and escalations.
- People Management
- Lead, mentor, and develop the team to achieve operational goals and promote professional growth.
- Foster a collaborative and high-performing team environment.
- Implement backup plans and cross-training to ensure business continuity and reduce dependency on single points of failure.
Required Qualifications
- Bachelor's degree in Finance, Accounting, or related field (MBA/CA preferred).
- 610 years of experience in financial operations, reconciliations, or related functions.
- Strong understanding of financial systems, reporting tools, and reconciliation processes.
- Experience with automation or system improvement initiatives preferred.
- Proven ability to manage teams and coordinate with multiple stakeholders.
Skills And Experience
- Analytical and problem-solving mindset
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational skills
- Proficiency in MS Excel, reporting tools, and ERP systems
- Leadership and people management capabilities
Travel Requirement
