Develop and execute innovative strategies to improve and secure business delivery.
Able to establish pilot A/R process and devise strategy to improve collections.
Strong understanding of revenue cycle management and KPIs standards set to optimize insurance collection.
Strong understanding of all downstream revenue cycle offices i.e. Payment Posting, AR Follow-up/Denial Management, & Patient Billing.
Understands the eccentricities of various provider specialties.
Ensure that the portfolio meets client and internal company performance benchmarks.
Actively develop the management capabilities and business acumen of direct reportees, and drives the development of team members, ensuring full and well- rounded team competency.
Ability to execute policies, processes and procedures of the organization.
Demonstrate leadership skills with experience managing 5-10 Teams.
Excellent verbal and written communication and presentation skills.
Experience of performing annual performance review/appraisals.
Proficient in Excel and PowerPoint to create weekly reports, dashboards for both internal management and client.
Strong people management skills with fair understanding of required techniques to create win-win situation.
Strong focus on Customer Service and Collections.
Strong Employee Retention capabilities.
Host monthly business reviews.
Employee development, engagement and retention.
Staffing and resource planning.
Inventory Management and devising operational strategy.
Ensure that the assigned portfolio meets client and internal company performance benchmarks.
Solid skills of persuasion and negotiation, paired with an innate ability to develop trust, confidence and consensus.
Ensure that the assigned portfolio meets client and internal company performance benchmarks.
Managing end to end process KPI and Client SLA Strong interpersonal skills and ability to liaise with support function.
Candidate Requirements
Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals.
Willingness to work night shifts.
Expertise with MS Office tools like PowerPoint, Excel, etc.
