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Manager - Production Support

Early Applicant
  • Posted 25 days ago
  • Be among the first 10 applicants

Job Description

Description

  • Minimum 4+ years Operations Experience in 24x7 high-availability Production environment.
  • Support trouble-shooting client issues with high level data analysis and project review.
  • Extensive problem solving and debugging skills.
  • Ability to independently apply production upgrades and support the products and technologies.
  • Experience in providing services to agreed SLA's and OLA's.
  • Experience of working in an ITIL environment.
  • Experience with supporting multiproduct environment.
  • Experience in supporting and administering ATM Switch / Card Management / WEB Bases banking System.
  • Experience with supporting Java applications and an understanding of web technology.
  • Knowledge of Linux environment will be an Added advantage.

Requirements

  • In depth understanding of MS SQL.
  • Core switching experience and knowledge and recent experience.
  • Complete understanding of ISO 8583 and recent experience.
  • Understanding of end-to-end transaction flow (issuing/ Acquiring) .
  • Hands on experience on release management, change management process and incident management. Internal content Internal content.
  • Hands-on experience in customer management and customer handling.
  • Hands on experience on Linux command (REN) .

Communication skills-

  • Good communication skills/ understanding of customer communication, verbal as well as email.

More Info

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About Company

Job ID: 152046173

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