Customer Journey Design: Map and optimize customer journeys; identify pain points and enhance user experience.
Wireframing & Prototyping: Develop low/high-fidelity wireframes; collaborate with design teams for effective solutions.
Market & Customer Research: Conduct user research, market analysis, and competitive benchmarking; translate insights into actionable features.
Analytical Capability: Define success metrics, set KPIs, track performance; interpret data to drive decisions.
Technical Understanding: Work closely with engineering teams; familiarity with Agile/Scrum processes and basic API/architecture concepts.
Stakeholder Management: Collaborate cross-functionally with design, engineering, marketing, and sales; demonstrate strong communication and negotiation skills.
Qualifications
MBA or equivalent qualification
Proven track record in digital product development and customer-centric innovation
5-8 years of relevant product management experience
