Role
- Management of Product Delivery's readiness process for new products.
- Being the Product Delivery subject matter expert for products and initiatives being managed.
- Creating and presenting delivery training material on products and initiatives being managed.
- Ensuring that delivery teams are kept up to date on delivery aspects of new products and changes to existing products.
- Reporting to management on project metrics
- Identifying and implementing process improvements and efficiencies.
- Creating and maintaining product specific product delivery deployment materials
All About You
- A proactive learner who seeks out knowledge and opportunities for growth without waiting for explicit instructions
- Extensive, proven project management, problem solving and planning skills with a demonstrated record of success managing multiple projects
- Ability to identify issues before they develop into problems; proactively resolve issues directly or through escalation to appropriate stakeholders
- Ability to quickly grasp new concepts, tools and processes in a dynamic environment
- Experience working across multiple levels and functions; able to clearly communicate complex technical and business information in an easy to understand manner
- Deep knowledge of Mastercard's issuing and acquiring dynamics and the payments value chain, with a thorough understanding of all Mastercard products, services, and solutions
Experience And Skills Needed
- Excellent verbal and written communication skills
- Excellent analytical skills
- Ability to work on a team and independently
- Ability to multi-task in a fast-paced, deadline-driven environment
- Advanced Word, Excel and PowerPoint skills
- Attention to detail
