Manager, Product Delivery

Role

• Management of Product Delivery's readiness process for new products.
• Being the Product Delivery subject matter expert for products and initiatives being managed.
• Creating and presenting delivery training material on products and initiatives being managed.
• Ensuring that delivery teams are kept up to date on delivery aspects of new products and changes to existing products.
• Reporting to management on project metrics
• Identifying and implementing process improvements and efficiencies.
• Creating and maintaining product specific product delivery deployment materials

All About You

• A proactive learner who seeks out knowledge and opportunities for growth without waiting for explicit instructions
• Extensive, proven project management, problem solving and planning skills with a demonstrated record of success managing multiple projects
• Ability to identify issues before they develop into problems; proactively resolve issues directly or through escalation to appropriate stakeholders
• Ability to quickly grasp new concepts, tools and processes in a dynamic environment
• Experience working across multiple levels and functions; able to clearly communicate complex technical and business information in an easy to understand manner
• Deep knowledge of Mastercard's issuing and acquiring dynamics and the payments value chain, with a thorough understanding of all Mastercard products, services, and solutions

Experience And Skills Needed

• Excellent verbal and written communication skills
• Excellent analytical skills
• Ability to work on a team and independently
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel and PowerPoint skills
• Attention to detail