Manager, Oracle Transformation Delivery

Job Description

At American Express, our culture is built on a 175-year history of innovation, sharedand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Product Lead, Oracle Transformation Delivery

Role Overview

Product Lead, Oracle Transformation Delivery (Band 35) is accountable for hands-on product delivery of Oracle Cloud Procure-to-Pay (P2P) capabilities as part of the enterprise transformation program. Operating within the Product / Capabilities organization, this role drives the design, configuration, testing, and deployment of assigned Oracle Cloud Procurement modules across defined business units and workstreams.

The Product Lead partners closely with Finance, Technology, Tax, Business teams, and System Integrator to translate requirements into product-ready Oracle Cloud solutions, manage interdependence at the module level, and ensure delivery meets approved product standards, control requirements, and implementation timelines.

Key Responsibilities

Oracle Cloud P2P Product Ownership

• Act as the functional product owner for Oracle Fusion Cloud P2P modules, including:
  • Procurement & Self-Service Procurement
  • Supplier Management
  • Accounts Payable - Invoicing & Taxation
  • Project Accounting (P2P touchpoints)

Implementation Transition & Stabilization

• Lead the end-to-end functional delivery of Oracle Cloud P2P modules, from design and configuration through testing, go-live, and post-go-live stabilization.
• Collaborate with Procurement, Finance, and Technology stakeholders to gather and translate business requirements into scalable Oracle Cloud solutions that enable an optimal user experience.
• In partnership with enterprise technology services to conduct fit-gap analysis, lead design workshops, and guide functional configuration of P2P modules (PO, iProcurement, AP, Supplier Portal, Invoice Imaging).
• Support data migration and User Acceptance testing.
• Facilitate Agile ceremonies (e.g., sprint planning, retrospectives, daily stand-ups) ensuring adherence to SAFe Agile practices.
• Partner with Technology and System Integrator teams during implementation, cutover, and hyper care to ensure a controlled transition into Product ownership.
• Lead stabilization activities post-go-live, ensuring defects are triaged, root-caused, and resolved in line with support SLAs.
• Work in partnership with Product BAU team to ensure knowledge transfer and ownership of post-production support of Oracle cloud releases.

Cross-Functional Partnership

• Collaborate with Finance, Tax, Payment Strategy & Operations, Technology, and Risk teams to ensure Oracle configurations meet functional, compliance, and regulatory expectations
• Partner with Technology and SI partner to ensure stability of interfaces (banking, tax engines, supplier systems, upstream/downstream systems).
• Support incident management, defect prioritization, and backlog grooming from a product and business impact perspective.
• Collaborate with Training and Change teams to support adoption, role clarity, and user effectiveness.

Continuous Improvement & Oracle Cloud Optimization

• Identify opportunities to improve automation, user experience, and controls using Oracle Cloud standard features.
• Drive standardization and simplification of P2P processes, minimizing customizations and technical debt.
• Contribute to longer-term Oracle Cloud roadmap discussions for Procurement and payments capabilities.

Qualifications & Experience

• Bachelor's or master's degree in business, Finance, Accounting, Information Systems, or related field.
• 10+ years of experience in Procure-to-Pay, ERP product ownership, or Oracle Cloud Financials implementations.
• Strong hands-on experience with Oracle Fusion Cloud Procurement, Accounts Payable, Supplier Portal, and related P2P modules.
• Experience transitioning Oracle Cloud solutions from implementation into BAU product ownership.
• Strong understanding of:
  • Oracle Fusion Financials architecture
  • Approval workflows and controls
  • Tax configuration (GST / VAT)
  • Integration touchpoints within P2P
• Experience operating in complex, global, multi-entity, environments.

. Exposure to Agile development methodology

• Strong communication and stakeholder management skills, with the ability to influence Product, Technology, and Business teams.
• Prior experience working within a Product or Platform ownership model is preferred.

Leadership Competencies

.Execution Focus - Demonstrates ownership of module delivery, driving progress through disciplined planning and execution.

.Technical Proficiency - Applies deep understanding of Oracle Cloud configurations, data integrations, and testing processes.

.Collaboration & Influence - Partners effectively across teams and levels, resolving issues through proactive engagement.

.Adaptability - Adjusts to evolving priorities and manages ambiguity in a fast-paced transformation program.

.Quality & Control Mindset - Upholds accuracy, compliance, and data integrity throughout delivery.

.Continuous Improvement - Identifies and implements improvements leveraging automation and Oracle Cloud capabilities.

Why Join Us

.At American Express, we're reimagining how our global finance and supply management systems operate through cutting-edge Oracle Cloud solutions. In this role, you'll lead a foundational transformation that modernizes our technology landscape, strengthens compliance, and enables future-ready capabilities.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.