Key responsibilities include:
- Developing and implementing the processes
- SOP review and maintenance
- Improve the operational systems, processes and policies in support of organisations Mission, support better management reporting, information flow and management, business process and organisational planning.
- Manage and increase the effectiveness and efficiency if Support Services, through improvements to each function as well as coordination and communication between support and business functions.
- Play significant role in long-term planning, including and initiative geared toward operational excellence.
- Oversee overall management, planning systems and controls.
- Coordination and Supervision - Coordinate, manage and monitor the workings of Operations Team.
- Monitor, manage and improve the efficiency of team.
- Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
- Contribute towards the achievement of companys strategic and operational objectives
- Manage a team.
- Implementing in-house ERP
- Be available to affect the performance of the team.
- Administer training programs for new hires and existing staff.
- Motivate and encourage the team through positive communication and feedback
- Experience & Skill set
- Should have previous experience of handling a team of atleast 10 executives.
- Problem solving ability and Analytical Savvy.
- Self-Starter. Have an ability to conceptualize and push
- Passion to architect and experiment with new ideas; ability to think through these pilots/initiatives and deliver clean outcomes.
- Ability to work and lead cross functional team efforts
- Discipline to bring rhythm to all projects and initiatives - through sustainable systems, processes and review mechanisms
- Strong understanding of business and strategy with stellar communication to interact & influence a variety of stakeholders
- If interested, please share your updated profile along with ctc details