Some Careers Have More Impact Than Others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of
MANAGER , Operations Analytics
In This Role, You Will
- Ability to convert business problem to an analytical problem. Guide a small team of individuals to provide solution to the analytical problem for multiple businesses/region
- Identify business problems/new opportunities to drive higher business value. Diagnose and resolve moderate to complex analytical problems
- End to end project management & hands on delivery when required.Providing high-quality analysis and strategy recommendations to business problems.
- Manage delivery within agreed timelines and as per agreed quality standards. Also drive business benefit through self-initiated projects.Work closely with each business area in order to deliver specific solutions for each businesses bottom-line.
- Lead analytical projects and/or statistical models to include project design, data collection, database design, analysis and presentation of results.
- Closely interact with fraud analytic teams to develop model monitoring capabilities for all fraud models & Develop forecasting models and framework to improve forecast accuracy by incorporating historical trends, new drivers and ongoing enhancement to models
- Establish quality standards in terms of timeliness of the projects and accuracy of the deliverables & Ability to work effectively as an individual and within a group. Ability to be flexible and productive in a fast-paced environment with geographically distributed teams.
To Be Successful, You Will
- Graduate or Post graduate degree in quantitative disciplines (Statistics, Economics, Engineering, Mathematics, Operations Research, Management Science) preferable
- Background and experience in Workforce management, Capacity Planning and Operation analytics domain with 2-5 years of relevant analytical experience
- Strong programming knowledge of SAS, SQL R/Python, 2 out of these is must & Strong planning, Time management, organizational, analytical, problem-solving skills
- Strong working knowledge on Statistical Analysis concepts and application & Must be a self-starter and will be required to work under minimal supervision, but with firm deadlines.
- Ability to confidently interact with senior management and communicate and synthesize information in a simple form & Besides strong written and verbal communication skills the incumbent is also expected to have strong presentation skills.
You'll achieve more at HSBC
www.hsbc.com/careers
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
- Issued By HSBC Electronic Data Processing (India) Private LTD***
