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Interlock with IRU partner and internal circle teams to ensure that agreed SLA targets are meet
Interlock with Partners to collaborate and work out improvement plans and track actions for closure
Despute resolution with partners for inventory/Payments
For new IRU fiber inventory, validation of inventory in terms of quality
Ensure new inventory is updated in GIS
Handling customer escalations
Monthly IRU fiber performance report publish
Monthly IRU fiber penalty calculation and publish to partner and get sign off from partners on applicable penalty
Drive network/process improvement projects
Drive for fiber loss improvement for IRU as well as built network
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of ‘Secure Connected Digital Experience’ (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.
Job ID: 143476535
