Manager - Network Operations & Support

Job Description:

Network Operations & Support - DDI & Load Balancer (IP Services)

Experience: 8-10 Years

Location: Chennai/Bangalore

Role Summary:

The Manager IP Services role provides technical leadership and governance for enterprise IP services and application delivery platforms. The role is accountable for end-to-end solution delivery, stakeholder management, and strategic evolution of IP services across complex environments.

Key Responsibilities:

• Overall accountability for delivery and stability of IP Services platforms
• Architect, review, and govern solutions based on F5, Infoblox, and NGINX technologies
• Act as subject matter expert for application delivery, DNS, DHCP, and IPAM services
• Lead design and adoption of scalable, secure, and automated IP services architectures
• Drive automation strategy leveraging scripting and open-source technologies
• Manage multiple dependencies, vendors, and senior stakeholders
• Oversee incident management, RCA, service improvement, and risk mitigation
• Mentor senior engineers and drive operational excellence

Key Skills & Technology Requirements:

• F5 BIG-IP (LTM mandatory GTM/DNS advanced preferred)
• Infoblox DDI (DNS, DHCP, IPAM advanced level)
• NGINX (Enterprise-grade reverse proxy and load balancing)
• Scripting & Automation: Shell scripting (mandatory), open-source frameworks
• Open-source technologies and ecosystems (mandatory)
• Application delivery architecture and traffic management design
• SSL offloading, certificates, and security best practices
• Linux / Unix system architecture
• Governance, compliance, and audit readiness

Required Skills & Experience:

• 8+ years of experience in IP Services, ADC, or Application Delivery domains
• Extensive expertise in F5, Infoblox, and NGINX platforms
• Proven leadership in large-scale enterprise environments
• Excellent stakeholder management, communication, and presentation skills
• Strong ownership mindset, integrity, and decision-making capability

Other Qualification and requirement:

Any degree or relevant education is must. This role requires working at customer locations based on business needs.