Manager - Metrics, Analytics & Reporting

We are seeking a talented individual to join our Metrics Reporting and Analytics team at Marsh. This role will be based out of Gurgaon / Mumbai - India. This is a hybrid role that has a requirement of working at least three days a week in the office.

A Lead Specialist - Metrics, Analytics & Reporting will play a pivotal role in driving data-driven decision-making across the organization. This position is responsible for enhancing reporting processes, providing actionable insights, and ensuring highest standards of data quality and governance.

We will count on you to:

• Provide solutions to reporting requirements and translate data into insights
• Support the development of management intelligence dashboards in agile environment
• Capture all process related updates and exceptions. Share report on timely basis
• Conduct In-depth analysis of large and complex data sets to identify trends, patterns, and anomalies
• Utilize Statistical techniques and data pipelines to ensure data accuracy and consistency
• Design, develop, automate reports and dashboards to provide timely and actionable insights to stakeholders
• Collaborate with business users to understand reporting needs and translate them into effective data solutions
• Contribute to the development and maintenance of data governance policies and procedures
• Implement data quality standards and procedures to ensure data accuracy and integrity
• Good skills in creating attractive dashboards using Excel, Power Point, etc.
• Documentation of processes and test results. Standards, and procedures.
• SPOC for any process related updates and queries

What you need to have:

• Bachelor's / MBA / Master's Degree in Science, Technology, or a related field.
• Minimum of 5 years of experience in analytics and reporting
• Knowledge of Insurance, Pension and Career domain is preferred
• Strong analytical, research and problem-solving skills, attention to details. Strong foundation of research including clarity on business with ability to translate data into meaningful insights
• Good Interpretation and decision-making skills
• Strong command on MS office applications (Word, PowerPoint)
• Advanced knowledge of MS Excel (must)
• Exposure to BI tools such as Qlik Sense/ Power BI and Tableau
• Strong communication skills, both verbal and written
• Advanced Logical, Data Analytical & Data Mining skills

What makes you stand out

• Ability to think in terms of business frameworks and connect the dots to arrive at insights
• Strong Communication and ability to collaborate across teams
• Strong analytical, research and problem-solving skills, attention to details
• Ability to work independently and how you approach complex requirements

Why join our team:

• Your contributions will impact strategic decision-making and business performance.
• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.