Manager - Marketplaces/Q.Com

JOB DESCRIPTION

Marketplace Manager – Amazon India | Flipkart | Quick Commerce

Role Title :Marketplace Manager

Department :E-Commerce / Growth

Location :Hyderabad

Experience :1–3 Years Primary Platforms

Employment Type : Full-Time Amazon India, Flipkart, Blinkit, Zepto, Swiggy Instamart

About the Role

We are looking for a driven and data-savvy Marketplace Manager to own and grow our presence across India's leading e-commerce and quick commerce platforms. You will be the end-to-end owner of our Amazon India, Flipkart, and Quick Commerce (Blinkit, Zepto, Swiggy Instamart) channels — responsible for sales performance, listing hygiene, advertising, promotions, and operational excellence. This is a high-impact, cross-functional role sitting at the intersection of growth, operations, and category management. The ideal candidate brings deep platform expertise, a strong analytical mindset, and a bias for execution.

Key Responsibilities

Amazon India

• Own end-to-end account management, storefront, A+ content, Brand Store, and SEO-optimized listings

• Drive Sales rank improvement through keyword strategy, pricing, and content optimization

• Manage Amazon Advertising (Sponsored Products, Sponsored Brands, DSP) with a focus on ACoS/RoAS targets

• Handle FBA/FBF inventory planning, reorder triggers, and FC-level stock health

• Strategize and execute during peak events: Prime Day, Great Indian Festival, Diwali Sale

• Monitor and maintain account health, IPI score, return rates, suppressed listings, and compliance

• Lead Amazon Launchpad, Deals, Coupons, and Subscribe & Save programs where applicable

Flipkart

• Manage Flipkart Seller Hub operations including catalog, pricing, and fulfillment configuration

• Execute advertising on Flipkart Ads Platform, search ads, product listing ads, and brand solutions

• Lead participation in Big Billion Days, End of Season Sale, and Brand Days with dedicated promotional planning

• Optimize product content for Flipkart's search algorithm and Smart ROI ad framework

• Coordinate with Flipkart account managers for category-level visibility and featured placements

• Ensure SLA compliance for Flipkart Assured and Flipkart Plus programs

Quick Commerce (Blinkit, Zepto, Swiggy Instamart)

• Manage onboarding, catalog setup, and listing optimization across all active quick commerce platforms

• Drive NMV (Net Merchandise Value) growth through visibility levers — banners, search rank, and hero SKU prioritization

• Own dark store inventory allocation and work with supply chain to prevent stockouts in high-velocity slots

• Coordinate with platform POCs for sponsored ads, brand campaigns, and in-app visibility

• Analyze platform-specific metrics: fill rate, on-time fulfillment, product-level returns, and consumer ratings

• Identify and unlock new city/cluster expansion opportunities based on demand signals

Cross-Platform & Strategic Ownership

• Consolidate P&L view across all marketplace channels and report weekly/monthly to leadership

• Conduct competitive benchmarking — pricing, share of search, share of voice — and propose counterstrategies

Collaborate with the Brand, Product, and Supply Chain teams on launches, phase-outs, and campaign alignment

• Drive annual GMV targets, category growth plans, and new product introduction strategies

• Evaluate and onboard new marketplace opportunities as the ecosystem evolves

Key Metrics & Ownership

GMV / Net Revenue : All platforms

ACoS / RoAS : Amazon, Flipkart

Sales Rank & Visibility : Amazon India

NMV & Fill Rate : Blinkit, Zepto, Swiggy Instamart

Inventory Health / IPI : Amazon FBA

Return Rate : All platforms

Category Share of Voice : Amazon, Flipkart

Platform Operational SLA : Flipkart Assured, Q-Commerce

Qualifications & Experience Must-Have

• 1–3 years of hands-on e-commerce marketplace experience, with at least 2 years on Amazon India and Flipkart

• Demonstrated experience managing Quick Commerce platforms - Blinkit, Zepto, or Swiggy Instamart

• Proficiency in Amazon Seller Central & Vendor Central, and Flipkart Seller Hub

• Strong command of Amazon Advertising Console and Flipkart Ads Platform (FAP)

• Experience with inventory planning tools, reorder logic, and FBA health metrics

• Data-driven approach with proficiency in Excel/Google Sheets; experience with tools like Helium 10, Adbrew

• Proven track record of hitting GMV, revenue, or market share targets on major platforms

Good to Have

• Experience with Vendor Central (1P relationship with Amazon) in addition to Seller Central (3P)

• Exposure to Meesho, JioMart

• Understanding of D2C brand operations and how marketplace strategy complements DTC channels • Basic knowledge of SQL or BI tools (Tableau, Power BI, Looker) for self-serve data analysis