Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales & services priorities and works with sales & services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and works to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world.
About the Role:
As a Marketing Manager within the Global Marketing team, you will play a pivotal role in designing and executing digital and in-person marketing programs that showcase Gartner's value to prospective clients. You will join the Invitational Strategy & Tech Team, responsible for creating impactful marketing experiences that convert prospects into clients through high-touch live events and innovative programs. Reporting to the Associate Director of Marketing, you will be identifying technology needs, leading the implementation of marketing automation and CRM integrations, and managing incoming leads.
You will partner closely with Marketing, IT, Services, Products, Sales, and Conferences to translate Gartner's insights into practical, prospect and clientready narratives and tools that help Sales and Services influence Csuite decisionmakers and win complex enterprise deals through Invitational Programs
What will you do:
Experiential Marketing Strategy & Technology
- Lead and manage the Marketing Technology & Strategy team, including hiring, training, and performance management.
- Develop and implement marketing strategies and workflows to support sales and marketing objectives.
- Drive enhancements in Salesforce and in-house automation for the Invitational Program.
- Oversee, implement, and integrate tools like CRM (e.g., Salesforce)
- Monitor and report on data quality, technology improvements, and team KPIs.
- Identify and deploy new tools and technologies to improve data efficiency and accuracy.
- Collaborate with sales, conferences, marketing, and IT teams to align efforts with business goals.
- Maintains work process flows by coordinating information and requirements with related operational departments and participating with and providing resources to business improvement teams
- Continuously improving processes based on feedback and seller's best practices.
Reporting and Tracking
- Track key performance indicators (KPIs), analyze data, and provide actionable insights to leadership
- Gather feedback from sales to refine processes and improve effectiveness.
- Conduct quantitative data analysis using tools such as Excel and Power BI to uncover trends and insights.
- Lead enablement initiatives end-to-end, ensuring strong ownership of priorities, timelines, quality, and measurable results
Collaboration and Stakeholder Management
- Partner with executive-level leaders to drive problem-solving on strategic topics and ensure alignment on key initiatives.
- Present regularly to senior leadership, providing updates on prospect conversion programs and reporting on program results.
- Work cross-functionally with Marketing, IT, Services, Products, Sales, and Conferences to translate Gartner's insights into actionable narratives and tools for the sales and services teams
What You Will Need:
- 5+ years of experience in an agile fast-paced environment in sales enablement, Marketing technology, consultancy, or data management.
- Strategic leadership potential: ability to synthesize a clear, consistent vision and implement effective programs
- Hands-on experience with CRM platforms (such as Salesforce), including driving enhancements and optimizing workflows.
- Experience accessing various data points to derive business outcomes, draw conclusions, and implement change.
- Ability to gain insights and build connections with global, senior stakeholders
- Strong skills in program management, critical thinking, data-drive storytelling / charts, and storytelling and presenting through PPT slides
- Demonstrated track record of running effective pilots and turning into scaled programs with full product service ownership mindset
- Demonstrated track record of designing and managing optimized processes, projects and programs in a global workforce environment.
- Bachelor's degree required, MBA or equivalent preferred.
What you will get:
- Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
#GSSO
Who are we
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work
Our vast, virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner Join us.
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Job Requisition ID:107763
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