Manager- Managed Office Delivery & Client Relations

About Godrej Industries Group (GIG)

At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries.

https://www.godrejindustries.com/

About Godrej Ventures

Godrej Ventures is a real estate private equity firm investing global institutional capital in Indian markets. We focus on creating value for our investors through the development and management of exceptional properties. We have raised and currently manage 5 funds focused on investments in office and residential properties across India. Our team is passionate about building high quality sustainable workspaces that provide state-of-the-art facilities to our tenants. All of our commercial projects seek third party environmental certification at the highest available certification level.

https://godrejventure.com/

Key Responsibilities

Role & responsibilities

1. Project Execution & Delivery (Critical)

• Oversee end-to-end execution of managed office projects from post-LOI/closure stage through delivery and handover.
• Ensure alignment with design intent, timelines, budgets, and client requirements.
• Drive coordination between design consultants, contractors, and internal teams to ensure timely execution.
• Monitor and ensure quality, compliance, and documentation rigor across all projects.

2. Process Management

• Track project economics, including billing, collections, and revenue realization.
• Support finalization and adherence to LOIs, lease agreements, and client deliverables.

3. Client Relationship Management

• Act as the primary interface for clients post onboarding, ensuring smooth communication and issue resolution.
• Drive client satisfaction and retention through proactive engagement and delivery excellence.

Qualifications:

MBA or any equivalent qualification with relevant experience.

Experience & Skills:

• 7-9 years of experience in managed office / co-working spaces.
• • Experience in Grade A commercial real estate / office fit-outs / managed office delivery.
• Strong project management / PMC background with execution ownership.
• Demonstrated ability in client relationship management and stakeholder coordination.
• Working knowledge of LOIs, lease negotiations, and commercial structures.
• Prior experience in Managed Offices / Flex / Co-working environments is essential.
• Ability to operate in a cross-functional, fast-paced environment with high accountability.

Benefits

Be an equal parent

Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners

• 6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
• 2 months paid leave for secondary caregivers
• Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel

Coverage for childbirth and fertility treatment

No place for discrimination at Godrej

Gender-neutral anti-harassment policy

Same sex partner benefits at par with married spouses

Coverage for gender reassignment surgery and hormone replacement therapy

Community partnerships and advocacy

Persons with Disability (PwD) care

We are selfish about your wellness

Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options

Elder care for those who might need to extend support to senior family members

Preventative healthcare support

Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.

Uncapped sick leave

Flexible work options, including remote working and part-time work

Mental wellness and self-care programmes, resources and counselling

Celebrating wins, the Godrej Way

Structured recognition platforms for individual, team and business-level achievements

Digital and offline instant recognition platforms

An inclusive Godrej

Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And it has been over a century. It's not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.

We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.

If this sounds like a role for you, apply now!

We look forward to meeting you.