About Zeta
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by and Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.
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About the Role
The Manager - Learning & Development will sit within Zeta's Talent Management & Learning and DevelopmentCoEand act as a strategic learning partner to the business, building a scalable learning ecosystem aligned to Zeta's growth, performance, and culture priorities.
Responsibilities
Independently own the learning agenda for assigned Organizational Units (OUs), acting as the primary L&D partner to business leaders and People PartnersDiagnose learning and capability needs using business context, performance data, FGDs, and conversations with managers and leadersTranslate business priorities into structured, outcome-driven learning journeys aligned with organizational goalsFacilitateworkshops and learning interventions for various employee cohortsLead learning programs end-to-end, including ideation, design, stakeholder alignment, approvals, LMS setup, communication, delivery, and closurePartner with internalSMEs and external vendors to co-create contextualand businessrelevant learningsolutionsDrive strong learner experience and adoptionacross programsOwn and lead specific organization-wide learning charters at Zeta levelManage learning budgets for assigned OUs, tracking spends and generating insights for reportingCollaborate closely with OU leaders, People Partners, and cross-functional stakeholders, influencing decisions throughstrong communicationand data-backed recommendationsLead and mentor associate learning partnersSkills & Capabilities
Learning program design & instructional designStrong facilitation skillsProgram and project managementLearning needs diagnosis and consultingData analysis, reporting, and insight generationLearning Management Systems and learning technology experienceTeam ManagementStakeholder management and influencingExperience & Qualifications
8+ years of experiencein Learning & Development / Organizational DevelopmentDemonstrated experience independently owning learning for business units or large programsStrong experience across learning design, facilitation, and executionMBA /Master'sdegree in HR, OD, Psychology, or related field from a reputed instituteExperience in tech, fintech, or fast-paced product organizations preferred
