MANAGER, LEARNING AND DEVELOPMENT

Key Responsibilities

• Manage end-to-end learning programs including planning, execution, monitoring, and evaluation
• Identify training needs by collaborating with stakeholders across business, procurement, legal, and finance teams
• Oversee Learning Management System (LMS) operations including course creation, administration, tracking, and reporting
• Conduct classroom and blended learning sessions ensuring high-quality training delivery
• Analyze training effectiveness using performance metrics, feedback, and business KPIs
• Build dashboards and reports for senior leadership using Excel and Power BI
• Drive continuous improvement in learning content, facilitation methods, and training processes
• Support coaching, mentoring, and capability development of facilitators and team members
• Ensure compliance with organizational policies, governance standards, and ethics guidelines
• Manage multiple projects simultaneously with effective risk identification and mitigation
• Leverage AI tools and digital technologies to improve learning efficiency and delivery quality