Role Overview
The Training & Development Manager is responsible for designing, implementing, and scaling learning initiatives that enhance organizational capability, employee performance, and leadership effectiveness. This role partners closely with business leaders and stakeholders to build a strong learning ecosystem aligned with business priorities, while driving innovation in learning strategies and managing a high-performing team.
Key Responsibilities
1. Stakeholder Management
- Partner with senior leadership, HR, and business stakeholders to identify capability gaps and define learning strategies aligned to business goals
- Build strong relationships across functions to ensure buy-in and successful execution of learning initiatives
- Act as a trusted advisor to leadership on development frameworks, performance improvement, and talent capability building
- Manage expectations and ensure continuous communication on training outcomes and impact
2. Training Strategy & Pipeline Development
- Design and implement a structured training pipeline covering onboarding, functional, leadership, and behavioral programs
- Develop annual and quarterly learning roadmaps aligned with business and talent priorities
- Build scalable learning modules using blended approaches (classroom, digital, on-the-job learning)
- Ensure alignment with organizational learning strategy and continuous improvement cycles
3. Driving Learning Initiatives & Innovation
- Lead new learning initiatives to enhance employee engagement, skill development, and performance outcomes
- Introduce innovative learning solutions such as microlearning, digital platforms, and experiential learning models
- Champion a culture of continuous learning and development across the organization
- Monitor program effectiveness through metrics and feedback, and drive continuous improvement
4. People Management
- Lead, mentor, and develop a team of L&D professionals to deliver high-quality learning programs
- Set clear goals, conduct regular performance reviews, and support career development of team members
- Foster a collaborative, high-performance culture within the team
- Ensure resource planning and capability building within the L&D team
5. Learning Governance & Delivery Excellence
- Ensure timely and efficient execution of learning programs across the organization
- Manage budgets, vendor relationships, and external training partners
- Ensure compliance with mandatory training requirements and organizational policies
- Track learning metrics (completion rates, effectiveness, ROI) and present insights to leadership
Key Skills & Competencies
- Strong stakeholder management and influencing skills
- Expertise in training design, learning frameworks, and program management
- Ability to build and scale learning pipelines and capability frameworks
- Strong people leadership and team management capabilities
- Analytical mindset with ability to measure learning impact
- Excellent communication and presentation skills
Qualifications & Experience
- Bachelor's degree (Master's preferred in HR, Learning & Development, or related field)
- 15+ years of experience in Training & Development / Learning & Development roles
- Proven experience in managing stakeholders and leading L&D programs at scale
- Experience in people management and team leadership
Success Metrics
- Improvement in employee capability and performance metrics
- Training completion and effectiveness scores
- Stakeholder satisfaction and engagement levels
- Successful rollout of new learning initiatives
