Manager

Operations & Process Management

• Implement building procedures, SOPs, and performance standards across site operations

• Improve operational efficiency through process optimization and best practices

• Ensure smooth daily operations across facility services

Client Relationship Management

• Act as primary point of contact for client facility-related concerns

• Build and maintain strong client relationships

• Ensure proactive communication and consistent client satisfaction

• Address client expectations and resolve escalations

Budgeting & Financial Management

• Manage site budget, accounting, and financial operations

• Track expenditures and ensure cost control measures

• Support financial planning and reporting activities

Vendor & Contract Management

• Coordinate with vendors and suppliers for service delivery

• Ensure compliance with procurement processes and contract terms

• Monitor vendor performance and SLA adherence

Compliance & Safety Management

• Ensure adherence to health, safety, and statutory compliance standards

• Promote safe working practices across site operations

• Support audit readiness and compliance reporting

Team Leadership & Development

• Lead and support team performance and development

• Conduct training and coaching sessions for staff

• Foster collaboration, discipline, and high-performance culture

• Ensure motivation and engagement across teams