Manager Insurance Underwriter + Claims Expert (Founding Team)

Role Title: Manager – Insurance Underwriter + Claims Expert (Founding Team)

Location: Bangalore (Full-time)

Experience Requirement:

3+ years in Claims or associated functions with an Insurer/Broker/Surveyor.

Reporting To: Founder

Ideal Joining Timeline: Within 30 days

Client is building the kind of insurance brokerage most people wish existed: client-first,

sharply analytical, and obsessively ethical. They help businesses make smarter risk

decisions - by helping them with risk control techniques and translating complex insurance

into clear choices, negotiating better terms, and showing up when it matters (especially

during claims).

If you like solving real problems, hate jargon-as-a-shield, and want work where your output

directly impacts clients and compounds over time - Organization will feel like where you

belong.

Role Summary

This role is for someone who can materially strengthen our underwriting and placement

quality using deep claims insight. You'll work directly with the Founder to embed a

claims-first underwriting lens across submissions, insurer negotiations, and policy

T&Cs- so we place business that is genuinely claim-ready, not just competitively priced.

In addition, you will own and service key claims end-to-end, driving outcomes and

continuously converting real claim learnings into better structuring, cleaner wordings, and

fewer coverage gaps. The role also includes active placement support and insurer

relationship building, making it a well-rounded position across underwriting, claims, and

market partnerships.

Key Responsibilities (KRAs)

A) Underwriting & Risk Intelligence (Core)

• Bring a claims-first underwriting lens to every submission: structure risks so the

policy responds cleanly at claim time, not just looks good on premium.

• Do insurer and market benchmarking: understand appetite, common exclusions,

typical claim sticking points, and the real levers that move outcomes (wordings,

warranties, deductibles, sub-limits).

• Translate claims learnings into underwriting upgrades: flag future dispute clauses

early and push for tighter, clearer terms.

• Convert claim bottlenecks into underwriting handbook. Build and maintain a

repository of real-life claims/placement cases across LOBs & Industries, extract

sharp insights on what actually worked/failed, and ensure these learnings are

systematically incorporated into future underwriting submissions and policy

structuring.

• Create crisp recommendation notes that highlight decision points and trade-offs

(Option A vs B) and why it matters during claims.

B) Claims Leadership, Intelligence & Prevention (Core)

• Own claims end-to-end and drive resolution through strong documentation,

coverage interpretation, and negotiation/escalation.

• Building relationship and connections with TPAs, Surveyors, and overall Insurer

networks.

C) Placement & Partner Advisory

• Support placements/renewals with a claim-friendly lens—negotiate for cleaner

wordings, fewer gaps, and better outcomes.

• Work to build Insurer relations

Success Metrics (KPIs)

• Underwriting uplift: measurable improvement in submission quality and claimsfirst structuring (cleaner wordings, fewer dispute-prone clauses, better alignment

of exclusions/warranties/deductibles/sub-limits to real risk).

• Claims-to-underwriting feedback loop: recurring claim bottlenecks converted

into underwriting upgrades (playbooks/checklists built; reduction in repeat failure

points).

• Claims intelligence: measurable improvements in claim readiness (playbooks

built, common failure points eliminated).

• Insurer relationship strength: smoother claims movement, better responsiveness,

and stronger outcomes over time.

• Reach higher accuracy: through UW checklists for UW standardization in quality

policy structuring.

In case you are interested, please mention How this role fits you with your CV over email to

[Confidential Information] with subject line: BA- Insurance Underwriter - [Your Name] [Experience

Level]