Manager, Instructional Design Innovation & Solutions, Assurant-GCC, India
As the Manager, Instructional Design Solutions, you will be instrumental in helping us to build out and shape our instructional design team which forms part of the broader Learning Design & Technology team that spans and supports the globe.
You will report to the Director, Learning Design & Technology and will be responsible for leading a highly skilled team in the design, rapid development, and delivery of blended learning solutions (i.e, digital, face to face, virtual, social, collaborative) which promote continuous performance support and on-going learning and adoption of transformation initiatives. Collaborating with Learning Consultants (LCs), and stakeholders from across the business and talent organization, you will use your expertise in the design of learning to lead your team to create and deliver simple, yet effective solutions.
This role will be responsible for the advancement of Global learning design, creating and developing holistic strategies and solutions to solve pain points and friction.
You will work in collaboration with the Talent Team and stakeholders to ensure timely delivery of solutions within the framework of the Global talent strategy and priorities. Acting as a consultant, adding value to discussions with business leaders, making compelling business cases for L&D solutions and offers insights and analysis to the business to aid effective decision making. You will support your team to deliver cutting edge learning programs flawless development and execution.
This role will also act as dotted line manager for other Talent team resources in the geography.
This position will be in Bangalore, Chennai and Hyderabad locations in India region.
Work Timings: 8:00 AM IST 5:00 PM IST.
What will be my duties and responsibilities in this job
Demonstrated leadership capabilities with proven potential to foster an environment of positive employee engagement and trust; excellent organizational and analytical skills and evidence of self-motivation; proven ability to plan, schedule, and work both independently and in teams. Experience leading multiple projects simultaneously, with the capacity to manage heavy workloads, prioritize tasks, effectively elevate risks and navigate obstacles; strong executive presence and stakeholder management skills; experience negotiating quality outcomes in a matrixed organization with diverse stakeholders at various levels of leadership.
Use knowledge of behavior change principles, learning theories and mechanisms and nudge principles to inform the design of solutions across a broad 70/20/10 framework. Intakes, develops and manages end-to-end course development and design processes, for varied learning methods (ILTs, vILTs, Digital, Blended, Simulations, etc.) Works with time-effort estimates and oversees the execution at various phases of the project life cycle Performs high-quality review of all instructional materials, resources and activities Be an L&D specialist continuously championing learning outcomes and guiding stakeholders/SMEs in development of content, taking every opportunity to build purpose and L&D thinking into the solutions you're delivering.
Solid business acumen and influencing skills with a strategic mindset that result in strong leadership commitment and actions; able to work effectively with senior leaders, the HR community and peers to produce results Consults with business leaders, stakeholders, and SMEs to identify learning gaps, learning outcomes, course modality and high-impact learning practices. Uses this information to design/create impactful and sustainable learning experiences that lead to behavior change impacting business priorities/results Work in partnership with the Learning Consultants/Talent SME's to fully understand learning needs to ensure solutions developed drive business performance and intended outcomes. Lead the management of projects within your team prioritizing tasks, managing time, cost and resource commitments to demonstrate best value. Drive pace within the team promoting pragmatism over perfection to achieve agility in delivering solutions.
Lead the development and implementation of innovative design strategies and practices to enhance learning experiences and outcomes. Implement emerging technologies and methodologies in instructional design practices to ensure we are offering cutting-edge learning solutions. Collaborate with cross-functional teams across TDOE to identify and address learning needs, ensuring alignment with organizational goals and objectives.
Create and implement robust governance structure for data and reporting across the TDOE Org Partnering with the leadership team to develop automated and insightful dashboards that helps to measure our value and tell our story. Be the SME for all data related queries within TDOE and triage and prioritise needs as they arise.
Leads end to end program management for assigned learning design projects to support enterprise capability/skill needs. Evaluates and integrates new training strategies, technologies, courses, products, and analytics as required to meet the training needs of all teams.
- Program Evaluation (working in partnership with Learning Consultants);
Evaluates the effectiveness of learning products and programs by designing approaches to measure learners reactions, the amount of learning and application that took place, understanding of the change, and the impact on the business results. Identify and amplify stories of impact to showcase proof points of what's working well and how it is impacting business results.
- Number of Direct Reports and Typical Job Titles
3 -6 direct reports
Typical job titles that report to the Manager, Learning Experience & Content Creation include:
- Senior Instructional Designer
- Instructional Designer
- Graphic Designer
- Talent Analyst
What are the requirements needed for this position
- 7 + years of experience in a similar level role, executing the learning strategy
- Minimum seven years of recent experience in learning and development with focus on instructional design and development, and developing portfolios of learning solutions that span the depth and breadth of organizational capabilities.
- 6 -10 years experience in core instructional design function including training needs analysis, designing, developing, implementing, and evaluating training or performance improvement programs
- Experience leading and defining the strategy for talent data analytics
- 2-5 years of leading a team or managing the work of others
- Expertise in rapid development authoring tools and LMS administration experience
- Excellent project management/organization skills with the ability to multi-task and manage time effectively.
- Strong written and oral communication skills in English
- Experience developing learning program strategies and products that are scalable and sustainable in a high growth business environment
- Attention to detail and eye for visual design
- Strong initiative, consulting skills and drive for results
- Proficiency in the following tools is desired: Microsoft Office Suite, Articulate 360 Suite, Captivate, Camtasia, Adobe Acrobat Pro, Canva, Workday or other LMS systems
Skills And Competencies Include
- Results Oriented: Must be metrics driven utilizing benchmarking and analysis to assess program and solution efficacy and then create, revise and reshape L&D strategies and solutions to increase impact.
- Communicates Effectively: Expresses thoughts and ideas in a clear and concise manner and provides information to others in way that considers the needs of the situation and audience.
- Plans and Organizes: Manages work activities to reach a desired business objective on time, within budget and according to specifications.
- Strong Collaborator: Seeks the opinions of others and engages colleagues, managers and employees to create buy-in, specifically when consensus cannot be reached.
- Influencing Skills: Can build value-based relationships and leverage them to get things done.
- Learn Continuously: Actively seeks out and takes advantage of various ways to quickly gain new skills and expand one's knowledge.
- People Leadership: Building, developing, and directing teams, preferably globally
- Customer Focus: Builds strong relationships and partners to implement fit for purpose solutions to address specific audience needs.
- Resource Management: Able to manage and deliver on a broad portfolio of projects and project capacity and resource needs
What other the Preferred Experience, Skills, and Knowledge
- Advanced degree preferred in adult learning, instructional design or related field
- 7 years of instructional design experience in a Fortune 500 organization, preferably in the insurance and/or mortgage services industry
- 5 7 years in a training and development function
If no application deadline is provided, this role may be a pipeline requisition, and we'll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted.
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.
What's the culture like at Assurant
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
