Job Description

We are looking for an experienced and results-driven Business Development Manager – Inside Sales to drive new business growth, generate qualified opportunities, and convert prospects into customers.The ideal candidate will have 7+ years of B2B sales/business development experience, excellent communication and negotiation skills, strong outbound prospecting capabilities, and a proven track record of achieving or exceeding revenue targets.This role is ideal for someone who is self-motivated, commercially driven, comfortable with rejection, and excited about building and scaling a sales pipeline in a technology-focused environment.

Key Responsibilities

1. Lead Generation & Prospecting

Identify, research, and target potential customers across startups, mid-market, and enterprise accounts.
Generate qualified leads through cold calling, email outreach, LinkedIn, and other outbound channels.
Build and maintain a consistent pipeline of qualified prospects.
Research target accounts to understand their business challenges, technology requirements, and decision-making structure.
Develop and execute effective outbound sales strategies to create new business opportunities.

2. Sales Conversations & Qualification

Conduct discovery calls to understand prospects business challenges, pain points, goals, and technology needs.
Qualify leads based on Budget, Authority, Need, and Timeline (BANT).
Build strong relationships with prospects and key decision-makers.
Clearly communicate the value proposition of our technology services and solutions.
Conduct presentations and solution discussions over phone and video calls.

3. Deal Management, Negotiation & Closing

Manage qualified opportunities throughout the complete sales cycle.
Follow up consistently with prospects and maintain strong engagement.
Present appropriate technology solutions based on customer requirements.
Handle objections effectively and develop strategies to overcome sales barriers.
Negotiate commercial terms and close deals while achieving revenue targets.
Build long-term relationships with customers to support repeat business and growth.

4. CRM & Pipeline Management

Maintain accurate and up-to-date prospect and opportunity records in the CRM.
Track calls, emails, meetings, follow-ups, opportunities, and deal stages.
Maintain strong CRM discipline and ensure timely follow-through.
Provide regular sales forecasts, activity reports, pipeline updates, and market insights.
Monitor pipeline health and identify opportunities requiring additional attention.

5. Sales Process & Business Development Improvement

Work closely with leadership to identify sales bottlenecks and improve conversion rates.
Continuously refine sales messaging, outreach strategies, qualification processes, and follow-up approaches.
Contribute ideas and help build scalable business development processes from the ground up.
Analyze sales activities and results to identify areas for continuous improvement.

Qualifications & Skills

7+ years of experience in Sales, Business Development, Inside Sales, B2B Sales, or Technology Sales.
Proven ability to generate opportunities through outbound calls, emails, LinkedIn, and other prospecting channels.
Demonstrated ability to manage and convert leads into qualified opportunities and closed deals.
Strong understanding of B2B sales fundamentals and consultative selling.
Excellent verbal and written communication skills.
Strong presentation, negotiation, objection-handling, and closing skills.
Excellent active listening and discovery-call capabilities.
Comfortable communicating with business owners, CXOs, founders, senior decision-makers, and enterprise stakeholders.
Self-motivated, resilient, and comfortable handling rejection.
Highly organised, detail-oriented, and disciplined with CRM and pipeline management.
Ability to work independently while collaborating effectively with leadership and technical teams.
Ability to contribute ideas and help establish sales processes from the ground up.
Strong target orientation with a focus on revenue and business growth.

Nice to Have

Experience in Software Development, SaaS, IT Services, Digital Transformation, or Professional Services.
Experience working with Salesforce, HubSpot, Pipedrive, or other CRM platforms, along with Upwork bidding and lead-generation experience.
Experience selling technology solutions, software development, SaaS, or IT services.
Proven track record of exceeding sales targets or significantly growing a qualified sales pipeline.
Experience selling technology solutions to Startups, SMBs, Mid-Market, and Enterprise clients.
Familiarity with modern technology domains, including:
Frontend: Angular, Vue, React, MAUI
Backend: .NET, Node.js, Python
Mobile: iOS, Android
Low-Code/No-Code: Microsoft Dynamics 365, Power Apps, Power BI
Cloud & DevOps: Microsoft Azure, AWS, GCP, DevOps
RPA & Automation: RPA, Workflow Automation, n8n, Microsoft Logic Apps
AI & Emerging Technologies: Agent Frameworks, LangChain, LangGraph, Voice AI, Generative AI, RAG
Experience working in a startup or high-growth environment.
Strong appetite for building new processes, experimenting with sales strategies, and creating scalable business development systems.
Ability to understand client requirements and position the appropriate technology, development, automation, cloud, or AI solution based on business needs.
Key Performance Indicators (KPIs)
Success in this role will be measured through:
Qualified leads generated
Outbound activity and prospect engagement
Discovery calls conducted
Sales opportunities created
Pipeline value generated
Lead-to-opportunity conversion
Opportunity-to-close conversion
Revenue generated
Achievement of monthly/quarterly sales targets
Customer acquisition and business growth

Ideal Candidate

We are looking for someone who is hungry for growth, confident in customer conversations, persistent in follow-ups, and passionate about technology-driven business development.

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