Manager Infrastructure Services (Automation)

Responsibilities:

• Automation Strategy & Implementation: Responsible for research, analysis, documentation, and presentation of effective methods for consolidating various jobs/workflows/started tasks and automating them to prevent manual intervention from Operations. Provide proactive automation solutions, including project leadership.
• Recovery Processes & High Availability: Design and implement recovery processes to support high availability initiatives.
• Impact Analysis: Evaluate and project impacts of actual or proposed changes in job codes or the job scheduler.
• System Administration: Perform installation, configuration, troubleshooting, support, and maintenance of IBM Z/OS Mainframe Automation products.
• Solution Design & Innovation: Drive innovative solution design for automation.
• Testing & Management: Conduct testing, change management, and problem management for automation solutions.
• Software Migration & Maintenance: Proficient in software migration and maintenance procedures, including install, backout, and re-migration processes.
• New Features & Patches: Possess good exposure to unsupported and new features in recent versions of automation products. Perform patching, testing, upgrades, and installations.
• Coding & Scripting: Develop code using Z/OS, REXX, COBOL, RPG, JCL, PROCS.
• Tool Proficiency: Utilize Tivoli Netview, Systems Automation for Z/OS, WAC (IBM Worldwide Automation Configurator).
• Review & Quality: Conduct peer review of changes/projects to ensure quality.
• High-Scale Automation: Focus on high-scale automation of large mainframe-based enterprises.
• Client Collaboration: Engage in client collaboration projects and technical refreshes.
• Training & Mentorship: Provide training and peering for graduates.
• General IT Knowledge: Demonstrate good overall knowledge in all facets of IT.

Required Skills:

• Proficiency in IBM Z/OS Mainframe Automation products.
• Skills in research, analysis, documentation, and presentation of automation methods.
• Ability to design and implement recovery processes for high availability.
• Capability to evaluate and project impacts of changes in job codes or job schedulers.
• Proficiency in installation, configuration, troubleshooting, support, and maintenance of automation products.
• Strong focus on proactive automation solutions and innovative design.
• Skills in testing, change management, and problem management.
• Proficiency with Microsoft Office Suite.
• Proficiency in software migration and maintenance procedures (install, backout, re-migration).
• Good exposure to unsupported and new features in recent versions of software.
• Proficiency in patching, testing, upgrades, and installations.
• Coding skills in Z/OS, REXX, COBOL, RPG, JCL, PROCS.
• Proficiency with Tivoli Netview, Systems Automation for Z/OS, WAC (IBM Worldwide Automation Configurator).
• Ability to perform peer review of changes/projects.
• Knowledge of high-scale automation for mainframe enterprises.
• Good overall knowledge in all facets of IT.