Manager – Infra (IT)

Provide technical support for hardware, software, printers, and LAN/WAN connectivity.

Install, configure, and maintain desktops, laptops, and peripheral devices.

Maintain IT asset records, user access controls, and support documentation.

Troubleshoot technical issues and coordinate with vendors and internal IT teams for resolution.

Monitor IT systems to ensure uptime and performance as per SLAs.

Implement preventive maintenance to minimize downtime.

Support IT infrastructure projects and upgrades as required.