Manager Information Systems - Network Operations

What you will do

In this vital role you will leads a network operations shift to ensure 24/5 coverage, operational continuity, and infrastructure resilience. The Manager is responsible for the global network infrastructure driving availability, performance, and security through hands-on engineering, structured troubleshooting, and continuous improvement.

Success in this role requires a consistent record in Network Infrastructure Operations, including leadership of small, impactful technical teams. Candidates must bring deep expertise across core networking technologies (LAN/WAN, Data Center, Load Balancers), a solid focus on execution, and the ability to thrive in a fast-paced, matrixed global environment. Collaboration with multi-functional teams and attention to detail are essential.

Roles & Responsibilities:

• Implement and maintain network infrastructure systems
• Configure and administer Cisco routing and switching equipment
• Manage F5 load balancers to ensure application availability and performance
• Administer Infoblox DNS, DHCP, and IP address management systems
• Troubleshoot complex network issues and implement appropriate solutions
• Perform regular network maintenance and planned upgrades
• Monitor network performance and conduct capacity planning
• Document network architecture, configurations, and procedures
• Implement network security measures and best practices
• Collaborate with cross-functional teams on infrastructure projects
• Provide technical guidance and mentorship to junior team members

Basic Qualifications and Experience:

• Master's degree with 5+ years of experience in Network Operations, OR
• Bachelor's degree with 6+ years of experience in Network Operations, OR
• Diploma with 8+ years of experience in Network Operations, OR

Functional Skills:

Must-Have Skills:

• Previous, or current, CCNP certification (required)
• Demonstrable experience with Cisco routing and switching technologies (required)
• Hands-on experience configuring and maintaining F5 load balancers (required)
• Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required)
• Solid understanding of network protocols (TCP/IP, OSPF, BGP, etc.)
• Experience with network security concepts and implementation

Good-to-Have Skills:

• CCIE certification
• Knowledge of automation tools and scripting (Python, Ansible, etc.)
• Familiarity with cloud networking (AWS, Azure, GCP)
• Experience with network monitoring tools
• Knowledge of ITIL practices
• Experience with DevOps, S/W development and scripting
• Experience with Software-Defined Networking (SD-WAN)
• Familiarity with network orchestration platforms
• Good knowledge of industry tools

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

• CCNP certification (mandatory)
• CCIE certification (preferred)
• F5 Certified Expert (preferred)
• Infoblox certification (preferred)

Soft Skills:

• Excellent troubleshooting and analytical abilities
• Good communication skills, both written and verbal
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Problem-solving and critical thinking capabilities
• Team collaboration and knowledge sharing
• Adaptability to changing priorities and technologies

Shift Information:

• This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.